Address
Form of work
Salary```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Assist guests with luggage storage, transportation arrangements, and other requests
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized Front Desk area
```Requirements```
- Previous experience in a customer service role is preferred
- Excellent phone etiquette and communication skills
- Bilingual or multilingual abilities are a plus
- Knowledge of hotel operations and hospitality management is beneficial
- Familiarity with Front Desk procedures, including check-in/check-out processes and night audit responsibilities
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
- Proficiency in using computer systems, including reservation software and phone systems
This position offers an opportunity to work in a dynamic hotel environment, providing exceptional guest service. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we encourage you to apply. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Please note that only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- After school
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Weekends as needed
- Weekends only
Work Location: In person
