Address
Form of work
Salary```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations, cancellations, and modifications
- Process payments and maintain accurate guest accounts
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
```Qualifications```
- Previous experience in hotel or Front Desk operations is preferred
- Familiarity with phone systems and office equipment
- Excellent communication skills, both verbal and written
- Strong customer service skills with a friendly and professional demeanor
- Ability to handle difficult situations with patience and diplomacy
- Knowledge of hospitality industry practices and standards
- Attention to detail and ability to multitask effectively
- Basic computer skills, including proficiency in MS Office Suite
Please note that this job description is not exhaustive and may be subject to change or modification at any time.
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work Location: In person
