Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and direct them to the appropriate department or staff member
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns in a timely and efficient manner
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area
Requirements:
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Strong attention to detail and problem-solving skills
- Ability to work well under pressure in a fast-paced environment
- Previous experience in a similar role is preferred but not required
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
