Front Desk Agent

Shift:

7am-3pm

3pm-11pm

Hotel Front Desk Representative:

Hotel Front Desk agents are responsible for the registration process and guest services. Highly visible position has a direct impact on establishing the guest experience so friendly proactive attitude is a must. Duties include but not limited to the following: administrative, monetary, sales, receptionist and guest services tasks. Previous Front Desk Hotel experience is a plus!

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Key Qualifications:

· Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

· Problem Solving/ Analysis

· Thoroughness

· Customer/ Client Focus

· Organizational Skills

· Stress Management/ Composure

· Communication Proficiency

· Handle Multiple Tasks in Fast Paced Environment

· Commitment to Excellence

· Dependable and enthusiastic work ethic

· Attention to detail

· Friendly personality

· Positive attitude

· Quick Learner

· Complete various tasks/job assignments

· Proactive Worker

· Professional/Well-Groomed

· Open availability with excellent attendance

Please email us your resume and/or cover letter or stop in for an application!

This is a part time position.

Applicant qualifications

Application questions

You have requested that Indeed ask candidates the following questions:

What is the highest level of education you have completed?

How many years of Hotel Experience experience do you have?

How many years of Front Desk experience do you have?

Please list 2-3 dates and time ranges that you could do an interview.

Skills tests

Front Desk Agent (hotel)

Customer focus & orientation

What benefits will I receive?

You will have access to our unique benefits (after your 3 month probation) such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.

Job Type: Part-time

Pay: $16.50 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Tacoma, WA 98408: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person