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CIVANA's mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
- 2022 Travel & Leisure World's Best Award - #5 Top Domestic Destination Spa
- 2022 US News & World Report, Best Hotels in the USA - #11 in Phoenix and #14 in Arizona
- 2022 OpenTable, Diners' Choice Award for Terras
- 2021 Conde Nast Traveler Reader's Choice Award - #5 Destination Spa in the US and named as a winner in the world's best destination spa list
- 2021 Travel & Leisure World's Best Award - #4 Top Domestic Destination Spa
- 2021, 2020, 2019 USA Today 10Best Readers' Choice Award - Top 10 Best Wellness Retreat
- 2020 Travel & Leisure World's Best Award - #3 Top Domestic Destination Spa
- 2020 Conde Nast Traveler Reader's Choice Award - #6 Destination Spa in the US and named as a winner in the worlds best destination spa list (#21)
- 2020 TripAdvisor Traveler's Choice Award
- U.S. News & World Report Top 30 Wellness Destination Worldwide
- AAA Four Diamond Rating
- 2020 AAA Inspector's Best of Housekeeping Award
WHY YOU'LL LOVE WORKING AT CIVANA
Complimentary access to wellness classes & programming
Complimentary shift meal
Team member referral bonus
Affordable health insurance starting the 1st of the month following hire date
Generous Team Member & Friends & Family Resort rates and discounts
401K Retirement plan with Employer Matching
IDEAL CANDIDATES FOR FRONT DESK OR GUEST EXPERIENCE:
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.
This is Regular Full Time position. Seeking great candidates for both AM shifts (6am - 2pm) and PM shifts (2pm-10pm).
As a Guest Experience Guide (Front Desk) you will be responsible for:
Check guests in and out of their rooms
Assist guests with planning their Wellness Journey classes
Take reservations on the phone
Arrange transportation for guests
Requirements
QUALIFICATIONS
Previous customer service experience required.
Previous hotel/resort experience a plus, but not required.
Willing and able to work all shifts including weekends/holidays
Must have reliable transportation
Be able to work in a standing position for long periods of time
Passion for wellness
