Address
Form of work**Front Desk Agent**
**Duties:**
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions
- Assist guests with check-out process and ensure all charges are accurately billed
- Process reservations and manage room assignments
- Handle guest complaints or concerns promptly and professionally
- Operate phone systems, including answering calls and taking messages.
**Experience:**
- Previous experience in a Front Desk or customer service role preferred
- Knowledge of hotel operations and hospitality
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to handle multiple tasks simultaneously with attention to detail
At our hotel, we value our Front Desk Agents as they are the first point of contact for our guests. We offer competitive pay, a positive work environment, and opportunities for career growth within the hospitality industry. Join our team today!
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Clawson, MI 48017: Relocate before starting work (Required)
Work Location: In person
