Company

Holiday Inn ExpressSee more

addressAddressMarshall, MI
type Form of workPart-time
salary SalaryFrom $13 an hour
CategoryReal Estate

Job description

Position Summary

We are currently looking to fill a part-time, weekend position for first shift, specifically Saturday and Sunday mornings, 7A-3P.

Primary Responsibilities

 Receives shift instructions and bank from prior shift’s supervisory FD staff, and reviews Front

Desk log.

 Counts and verifies bills and coins in bank.

 Generates current house status and pre-registration report.

 Checks in guests, establishes credit and assigns rooms according to standard operating

procedures.

 Verifies guest history information, issues guest room key, and answers guest inquiries.

 Answers switchboard, relaying calls and recording messages.

 Checks out guests, finalizes folios, collects payments and obtains guest room keys.

 Resolves customer complaints, recording specific complaint information.

 Performs all night audit functions and prepares night audit reports. For instance, updates credit

card, advance deposit and tax exempt logs.

 Maintains and cleans immediate work area.

 Balances bank at end of shift and obtains approval to clock out.

 Records significant shift information into Front Desk log.

 Maintains compliance with company policies, practices, procedures, and safety standards.

 Inspects all conference rooms and common areas each day to ensure security standards are

met.

 Reports in a proper uniform which is cleaned and pressed.

 Performs a roll count and informs bakery for next day delivery.

 Performs wake-up calls at designated times.

 Ensures that no guests are exceeding the house limit. If so, he/she is to inform the Front Desk

supervisor.

 Washes, dries and folds laundry during their shift according to the Laundry Attendant guidelines.

Company Associate Requirements

 The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate

fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.

 Associates are required to comply with brand and/or Company uniform and appearance standards, whichever is more specific.

 Associates are expected to carry out all reasonable requests by Managers/Supervisors, which the Associate is capable of performing.

 The Company emphasizes a positive, professional team approach and fully expects every associate to perform all duties assigned in that manner.'
'
Work Remotely

  • No

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 16 – 24 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends as needed

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Work Location: In person

Benefits

Employee discount, Flexible schedule
Refer code: 8947273. Holiday Inn Express - The previous day - 2024-04-09 02:27

Holiday Inn Express

Marshall, MI
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