We are seeking a positive, friendly Front Desk Agentto provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Job Types: Part-time, Seasonal
Pay: From $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Holidays
- Morning shift
- Night shift
Work setting:
- In-person
Experience:
- Hotel Front Desk: 1 year (Preferred)
- Hotel: 1 year (Preferred)
Language:
- any other language (Preferred)
Ability to Commute:
- Ocean City, MD 21842 (Preferred)
Ability to Relocate:
- Ocean City, MD 21842: Relocate before starting work (Required)
Work Location: In person