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Form of workJob Title: Freight Broker Coordinator
Business Unit: Brokerage
Locations: Houston, TX
Reports To: Brokerage Manager
Work Schedule: Generally Monday - Friday
Travel Time %: N/A
Position Type: Full-Time
FLSA Status: Non-Exempt
POSITION SUMMARY:
The primary role of the position of Freight Broker Coordinator at Monterey Logistics is to assist the Freight Brokers in the development of carriers to negotiate rates and move freight for our clients. This role is fast paced, with a great deal of multi-tasking and communication with drivers/team members and clients to achieve company goals and set continual benchmarks, transportation, price negotiation and sales.
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the work functions.
Essential Duties and Responsibilities:
- Develop and maintain strong relationships with customers and carriers
- Assist Freight Broker to find authorized and reliable transportation carriers for clients
- Help coordinate the shipping needs of clients
- Learn to negotiate rates for service between the shipper and the carrier
- Assist in qualifying carriers, growing revenue, obtaining rate agreements, and approving spot requests
- Communicate with customers to help provide solutions to their problems
- Track shipments, coordinate pickup and delivery schedule, and resolve discrepancies
- Other duties as assigned
SUPERVISORY RESPONSIBILITY:
Direct Reports: None
COMPETENCIES:
- Planning and Organizing – Engages in short and long-term planning, sets priorities to optimize time usage, adheres to schedules and plans.
- Creativity and Innovation – Initiates conceptual ideas with practical applications, develops creative strategies and opportunities, creative thinking and problem solving, promotes a creative climate
- Judgment and Decision Making – Solves problems, considers relevant alternatives before making decisions, displays intuitive judgment, shows timeliness and conviction in making recommendations and decisions.
- Teamwork and Relationship-Building Skills – Assists team members in accomplishing company goals and objectives, establishes effective working relationships, and promotes team efforts.
- Adaptability and Change Management Skills – Ability to adapt and respond to changing work situations and environments. Has the skill to multi-task and juggle competing priorities.
- Develop Self – Take steps to learn and grow, learn and maintain current knowledge in the industry.
- Communication and Cooperation – Effectively communicates upward, downward and laterally. Prevents unproductive responses, improves the effectiveness of communications and interactions with others.
- Accountability and Productivity – Holds themselves accountable to team members, accepts responsibility for their own decisions, sustains peak performance and solves problems that impede productivity.
SKILLS, KNOWLEDGE AND ABILITIES
- Ability to build rapport with clients
- Excellent verbal communication skills, both oral and written with attention to detail
- Self-Starter and motivated to attain business for Monterey Logistics
- Experience using Microsoft Suites and TMS preferred
- Able to work independently and in a team environment
- Knowledge of national geographic areas
- Accurately and quickly read maps
- Make decisions under pressure and time constraints
EDUCATION & WORK EXPERIENCE:
REQUIRED:
- High school diploma or equivalent
DESIRED:
- Minimum of two (2) years’ experience in Trucking or Logistics is preferred.
WORK ENVIRONMENT:
Works at the corporate Logistics office; general office environment.
Notice:
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
