Foster Program Coordinator - Denver Animal Protection

About Our Job
This posting will accept applications until Wednesday, May 24, 2023.
This is a limited position with an expected end date of one year from date of hire. This position has the possibility of extension after this date.
Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of six divisions: the Division of Administration; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; and Environmental Quality. For more information on DDPHE's programs and services, visit the DDPHE website at: Denver Department of Public Health and Environment.
Denver Animal Protection (DAP) protects the safety and welfare of Denver's animals and residents by fostering the human animal bond. DAP emphasizes public and animal safety and health, encourages responsible pet ownership through education and enforcing compliance with animal-related municipal code requirements, and cares for animals at the Denver Animal Shelter (DAS). More information can be found at: DDPHE: Denver Animal Protection.
Denver Animal Protection has an opening for a Foster Program Coordinator. This position will spearhead development & management of our foster care program. This position is responsible for facilitating the placement of animals identified for foster care to include medical and/or behavioral rehabilitation and other special needs of the animal(s). The Foster Coordinator will be responsible for building and maintaining relationships with foster volunteers. The Coordinator assists with planning, monitoring, and evaluating program metrics to provide the best possible care to the animals.
DAP is a 24/7 operation, and this position will be expected to work weekends, nights, holidays, and possibly irregular hours if needed.
Job duties and responsibilities of this position include, but are not limited to, the following:

• Develop, manage, implement & continuously assess/improve the foster care program.
• Recruit, train, support, and supervise foster volunteers to provide care in their homes. Conduct annual home visits in accordance with PACFA regulations. Coordinate foster involvement in adoption and/or special events (at shelter & offsite).
• Processes new foster applications in a timely manner, conduct monthly onboarding orientations for new foster volunteers. Schedules interviews and home checks.
• Works with Marketing and Communications to improve marketing efforts for foster animals through campaigns recruiting specialty foster homes, events, fundraising, fliers, program materials and creates social media content weekly.
• Serves as a main point of contact for foster homes, engaging in timely and respectful communication.
• Regular communication with veterinary and behavior staff to facilitate the special needs of individual animals selected for potential foster care.
• Facilitate the relationship of foster volunteers with DAS. This includes acting as point of contact for volunteers to resolve issues regarding the care of animals - in conjunction with veterinary and behavior staff - and providing general information.
• Build and maintain appropriate retention levels based on shelters animal population needs.
• Promotes a healthy volunteer program, through regular recognition efforts. Outings, cards, parties, appreciation week, communications, awards, etc.
• Promotes and sustains open communication channels between volunteers, staff, and management.
• Manages all aspects of program budget and grants. Manages assigned Pcard. Works directly with Client Services manager to identify budget needs.
• Maintain organized and accurate records in designated software programs on each animal in foster and each foster volunteer. Reports out data and stats on a regular and immediate case by case need.
• Creates and maintains and adheres to all program SOP's (standard operating procedures).
• Coordinate scheduled vet treatments/appointments (vaccinating, spay/neuter, follow-up appointments, etc.) with veterinary team.
• Identifies and develops foster training materials and holds specific topic trainings to elevate the foster home's ability to appropriately care for different types of animals in their homes.
• Contributes content for the monthly volunteer newsletter on a regular basis.
• Maintain appropriate inventories of all foster supplies' s, identifying, ordering, organizing, storing, and maintaining inventory records.
• Represent DAS to the public in a polished, inviting, energetic, passionate, and professional manner.
• Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE's responsibilities outlined in the City's Emergency Operations Plan. This may require being 'on-call' from time to time to help respond to emergencies. Additional training commensurate with assigned duties will be provided.
• Other duties as assigned.

About You
Our ideal candidate will have:

• 3 years or more of proven successful volunteer or program management experience.
• Experience working with budget management, records, using data analytics to drive program innovation and sustainability.
• Provide excellent customer service to the public, volunteers and staff in a high volume, challenging environment.
• Ability to maintain the highest levels of confidentiality when dealing with proprietary information and sensitive situations.
• Pet animal behavior and pet animal medicine experience a plus.
• Proficiency in Chameleon database software.

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education requirement: Bachelor's Degree in Public Health, Environmental Science, or a related field based on a specific position.
• Experience Requirement: Three (3) years of professional experience conducting analysis and planning the administrative aspects of an environmental or public health program.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• Additional appropriate education may be substituted for the minimum experience requirements.
• License/Certifications: Requires a valid Driver's License at the time of application.
• Licenses and certifications must be kept current as a condition of employment.

To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

• Resume
• Cover Letter

About Everything Else
Job Profile
CE3350 Environmental Public Health Specialist
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Limited (Fixed Term)
Position Salary Range
$74,417.00 - $122,788.00
Starting Pay
Based on experience and education.
Agency
Dept of Public Health & Environment
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.