Food And Beverage Director

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

There’s no better place to ski and no better place to stay than The Sebastian – Vail. Vail’s premier hotel and Private Residence Club features impeccable amenities amid the unadulterated surroundings of the White River National Forest. Our staff at The Sebastian – Vail make the most of all four seasons in Vail Valley, with year-round outdoor sports and a thriving arts and entertainment scene.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

SUMMARY:

Functions as the strategic business leader of the property’s Food and Beverage/culinary operation, including Restaurants/Bars, Room Service, Pool Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the Food and Beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

ESSENTIAL FUNCTIONS:

• Plans, organizes, administers, reviews and evaluates the work of assigned staff.
• Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the department; prepares and manages assigned budget.
• Embraces experimentation and staying current with trends in Vail Valley.
• Creates an employee culture that is based on engagement, inclusivity, growth, care, creativity, and fun.
• Assists with the creation of unique programming in outlets, banquets, and activations around the resort.
• Oversees the selection, training, professional development and discipline of staff.
• Assists with establishing budgets for all areas of responsibility.
• Assists in planning goals, objectives, procedures and work standards for the unit; provides input into the unit's budget.
• Ensures attainment of budgeted food sales, beverage sales and labor costs; achieves maximum profitability and overall success by controlling costs while providing quality of service.
• Ensures attainment of budgeted food sales, beverage sales, labor costs and profitability.
• Works with executive chef on menu selections and pricing that ensure potential for highest profit margin and contribution.
• Performs analyses of food & beverage pricing in relation to competition.
• Participates in the development, implementation and management of Food and Beverage marketing activities and social media.
• Develops, implements and maintains department control procedures.
• Ensure daily inventory is managed to maximize all potential Food and Beverage revenue.
• Processes Food and Beverage inquiries and ensures timely follow-up on the same business day.
• Prepares and reviews all reports as needed and required.
• Ensures maintenance of resort credit policies as they apply to Food and Beverage operations.
• Ensures proper inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
• Ensures the maintenance of bar control policies.
• Ensures completion of requisitions when deemed necessary.
• Ensures timely ordering/purchasing of beer, wine, liquor, premix canisters, etc.
• Checks on banquet Food and Beverage quality, Banquet services and pallet presentation.
• Coordinates with large group meeting/banquet planners their specific group requirements with the services & facilities offered to include proposals, contracts, estimated and actual function statements.
• Ensures that services meet customer specifications.
• Liaison on an on-going basis with the Sales Department to ensure all client needs and requirements will be met.
• Attend all meetings and training as required.
• Works with the Chef, Food & Beverage Manager and Food & Beverage Supervisor to ensure all arrangements and details are dealt with.
• Establishes and maintains effective relationships with groups to ensure guest satisfaction and repeat business.
• Ensures that staff maintains a professional attitude and proper appearance and uniform standards.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Education and Experience:

Five (5) years of increasingly elevated Food and Beverage operations experience; OR an equivalent combination of education, training, and experience.

Knowledge of:

• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Principles and practices of developing teams, motivating employees and managing in a team environment.
• Food & beverage operations both front & back of house.
• Policies and procedures of the department.
• Use of specified computer applications involving word processing, queries, data entry and/or standard report generation.
• Use of specified computer applications involving the design and management of databases or spreadsheet files and the development of special report formats.
• Office administrative practices and procedures.
• Record keeping principles and practices.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

• Planning, organizing, supervising, reviewing and evaluating the work of staff.
• Training others in policies and procedures related to the work.
• Providing customer service.
• Communicating effectively in oral and written forms.
• Organizing, maintaining and researching office files.
• Multitasking.
• Compiling and summarizing information and preparing activity reports.
• Organizing own work, setting priorities and meeting critical deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

PHYSICAL/MENTAL REQUIREMENTS: Mobility to work in an office setting, use standard office equipment; stamina to sit for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

General Benefits:

• Free onsite shift parking
• Discounted bus pass for Eagle County & Lake County routes
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match
• Paid Sick leave for P/T & Seasonal Staff, PTO for Full Time Staff
• Wellness Bonus if worked through full season until ski area closing
• Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
• Merchant Ski Pass Program
• Free onsite Chef prepared employee dining room with hot meals and salad bar
• Some full time seasonal positions offer discounted living onsite in employee housing, shared dorm style units during the season hired only up to the 1st 6 months of that particular season. Long term and single living arrangements are offered for management positions or those working overnight shifts available for on call outside of normal work hours.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace