Key Responsibilities/Accountabilities:
Bar and Lounge Ownership
- Responsible for bar logistics efficiency – correct set up for success, adequate staffing for particular shift, neat and accurate product display, etc.
- Continually create new offerings for bar and lounge guests (new cocktail options with mixologist, by the glass offerings with wine sommelier, introducing new liquor brands, etc.)
- Responsible for all staff beverage training and materials generation
- Continually review performance of the bar (in season garden bar as well, if applicable) – sales and revenues, most and least selling items, promotional items, bottle sales, food items, etc.
- Continually review bar and lounge policies and procedures for efficiency/accuracy – liquor stocking, inventory counts spot checking, storage areas, etc.
- Understand, follow, and direct others in current safety procedures.
- Maintain quality of all beverages up to our brand standards.
- Monitor proper par levels of all by the glass wines, beers, and liquors.
- Responsible for quality and seasonality of beverage, beer, and cocktail offerings
- Follow restaurant procedures to ensure proper ordering of all beverages besides wine.
- Maintain proper COG levels given as goal by General Manager.
- Continually update beverage pricing to reflect market values.
- Responsible for continued sales growth of bar and lounge
- Ensure accuracy of all menus used in bar and lounge and POS postings.
- Assist General manager with bar/lounge schedule.
- Personally respond to all guest requests
- Support and drive the training culture – organize tastings of new cocktails with beverage department/bar consultant with product descriptions and study materials for staff, etc.
- Conclude all notes regarding daily operation in Avero report/log at the end of the day.
- Handle beverage updates in POS system
- Assist guests with beverage selections during service and oversee quality of service in the bar and lounge area.
- Monitor that all beverages are correctly punched into POS system on specific guest’s checks.
- Communicate all beverage-related issues to the appropriate bartender or cocktail server and resolve any possible miscommunication or tension between staff.
- Support bar/lounge but also dining room staff with any beverage related tasks whenever possible.
- Follow and complete closing bar/lounge/dining room check list prior to departure.
- Always maintain professional demeanor with all staff.
- Assist staff with any aspect of service upon request if possible.
- Be accessible to the staff to answer all beverage questions and participate on daily pre-shift meetings.
- Follow procedures as written in our training manual and communicate same to all staff who handle or serve beverages.
- The ability to work as part of a team, and personal cleanliness.
- Very basic food handling, preparation, and cleaning skills are welcomed.
- Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
- Time management and ability to work under pressure to manage high volume of production.
- Active listening and learning skills.
- Reading and speaking comprehension skills
- Discipline to follow set standards.
- Ability to lift up to 30lbs.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.