Fleet Coordinator - Night And Weekend

JOB DESCRIPTION

Job Title        

Department  

Location        

FLSA Status

Reports To    

Fleet Coordinator

Operations

Strafford, Missouri

Full-time / Non-Exempt

Operations Manager

JOB SUMMARY:Responsible for managing driving associates. Oversee assigned fleet and directly affect performance based on operational requirements. Dispatch, organize and manage driver staff to ensure that work is accomplished in a manner consistent within organizational requirements.

DUTIES AND RESPONSIBILITIES:

• Responsible for overall performance of assigned driving associates.
• Responsible for coaching and mentoring drivers to help understand business needs.
• Proactively monitor service to ensure on-time delivery.
• Analyze assigned fleet daily to ensure the highest productivity possible.
• Supervision of drivers including documentation and any disciplinary measures.
• Monitor requirements of drivers including CDL, physical or endorsement deadlines.
• Monitory data accuracy such as PTA’s, Qualcomm messaging and home time requests.
• Assist drivers with any permits needed for specific state travel
• Work directly with operation staff for synergies.
• Communicate and achieve operational goals, tactics and strategies.
• Energize and motivate team members.
• Manage information accuracy of system data.
• Monitor Fuel compliance to ensure drivers are at or above company goals.
• Perform such duties and assume other responsibilities as may be required and directed by the manager.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

BASIC QUALIFICATIONS:

• Experience in customer service activities or any other related domain.
• Display leadership ability, decision making skills, and responsibility.
• Possess solid understanding of the theory and practice of transportation management.
• Knowledge of FMCSA regulations preferred.
• Demonstrate excellent communication and organizational skills.
• Exhibit strong written and verbal communication skills; communicate effectively with internal and external customers, both large and small groups.
• Effectively handle multiple projects and tasks simultaneously; remain calm under pressure.
• Ability to encourage and motivate people with responsible attitudes toward work. Possess excellent interpersonal skills to build and maintain solid relationships with professionals at all levels.
• Plan and prioritize work properly.
• Managing one’s own time and the time of others.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

PREFERRED QUALIFICATIONS:

• Three to five years of effective leadership in Operations and Customer Service Roles.
• Three to five years of demonstrated capacity in process management, change management/improvement, organizational leadership, and driving customer focus.
• A Bachelor’s Degree from an accredited University in a Business, Supply Chain or related field is preferred; or one to three years related experience and/or training; or equivalent combination of education and experience.

DEPENDABILITY:

• Regular attendance following a designated work schedule.
• Reliable, responsible, and dependable, and fulfilling obligations.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, camera, and fax machines.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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