Compliance Coordinator - Fleet Management

Overview
As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Mobility is excited to announce the opening of a Compliance Coordinator!
This position allows you to get into the Risk Management Department at the ground level with the possibility of moving up within the department or the organization. Our ideal candidate will be a professional, detail-oriented, self-motivated team player that enjoys working in a fast paced environment. Enterprise Fleet Management is Fleet Management business for companies, government agencies and organizations with medium-sized fleets. The Risk Management department of 100 employees works with our more than 50 fully staffed offices nationwide, to mitigate risk and improve the customer experience. We welcome recent or upcoming college graduates to apply or anyone that wishes to pursue a career in customer service and contractual compliance.
This position offers a starting salary range of $37,300-$41,300 per year depending upon relevant experience and skill level. The schedule is Monday-Friday 8-5pm working a hybrid schedule from home and 1-2 times per month at our Fleet Operations center at 9315 Olive Blvd. St. Louis, MO 63132 with plans to move to our new location in the Westport area in Maryland Heights by early fall.
Company Overview
Enterprise Fleet Management is a privately held, full-service Fleet Management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service Fleet Management program that is just right for each business. With a North American fleet of 650,000 vehicles and growing at almost 15 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees.
Responsibilities

• Review Fleet Groups' lease contract insurance compliance and manage annual policy renewals
• Process incoming calls and initiate outgoing calls with agencies, companies, group personnel and vendors
• Contact insurance brokers and carriers to obtain certificate of insurance and validate systems with received documents
• Work directly with groups and customers to resolve all outstanding risk issues
• Evaluate and investigate legal representation letters
• Administer and review first report of loss through communication with fleet driver, fleet contact, group and department personnel
• Negotiate and validate approved glass transactions as needed
• Perform weekly phone hours setting up claims for fleet risk customers including glass repairs as needed
• Perform miscellaneous job duties, as assigned

Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum Qualifications include:

• Minimum of three years of administrative and/or customer service experience
• Minimum of two years of successful problem resolution, client communication, and/or adversarial conversation experience
• Previous insurance industry experience preferred
• Licensed in Property & Casualty or Certification in Risk Management (CISR) preferred
• Intermediate skills of Microsoft Office applications (Word, Excel)
• Bachelor's Degree preferred
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require sponsorship from our company now or in the future

Competency Based Qualifications:

• Ethics and Values
• Executing
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)