Financial Assistant

Financial Assistant
AFIN Family Wealth Management is a firm specializing in holistic financial planning for individuals and businesses. Our goal is to make financial planning understandable and accessible by offering personalized, hands-on service. We educate our clients about financial concepts and products, and take the mystery out of investing, insurance, estate conservation, and preserving wealth.
Job Summary
AFIN Family Wealth Management is seeking a highly motivated Financial Assistant to join our Munster office. The Financial Assistant will be in a sales support position and is expected to enhance the client experience by providing exceptional client service, supporting office functions as needed, assisting in safeguarding client assets, and serving as administrative and operational support to financial advisors. The Financial Assistant is responsible for understanding firm policies and procedures that will allow them to interact with financial advisor as well as new and existing clients. The Financial Assistant will perform a wide variety of functions independently, exercising confidential discretion and sound judgment in the performance of these duties. The assistant helps to screen phone calls and take detailed messages, maintain office files, keep a calendar to include scheduling meetings, prepare mailings and routine correspondence as directed, attend meetings, and complete reports as requested.
Qualifications
• Preferred two+ years of sales support experience in the financial services industry or similar administrative support experience.
• Bachelor's degree
• Required to complete Series 7 and 66 (or 63 and 65) and Life and Health Insurance Licenses within first 3 months of employment
Required Knowledge, Skills, & Abilities
• Proficient in Adobe Acrobat and MS Office Word, Excel, Outlook
• Excellent customer service, communications, and organizational skills
• The ability to work on multiple projects simultaneously
• Work independently as well as collaboratively within a team environment.
• Positive attitude, high energy, and professional demeanor
• Excellent written and oral communication skills
• Ability to exercise good judgment by recognizing urgency and setting priorities
• Must pass criminal and credit background checks
• Ability to quickly understand new concepts and learn new technology and systems
• Knowledge of investment products, policies & procedures is required.
Job Duties and Responsibilities
• Provide daily administrative support for one or more assigned financial advisor(s). Process all incoming business with follow-up to financial advisor and broker dealer or client as needed.
• Sorting, reading and annotating incoming mail and documents, ensuring all documents are complete prior to obtaining executive's signature; composing responses or providing pertinent information for executive response, when necessary.
• Manage meeting best practices, ensuring all meetings have a set agenda, materials are printed for attendees, and dial-in details are set up and confirmed.
• Set client financial review meetings based on client service level agreement & prepare follow up meetings based on needs
• Provide direct support to financial advisor by responding to client inquiries, processing new accounts, obtaining necessary account documents, resolving inquires.
• Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews)
• Research client and security information through the back-office system and communicate with the back- office personnel of the broker dealers, registered investment advisors and custodial firms to ensure all trades are processed correctly.
• Maintain a FINRA compliant filing system with all records and assist in compliance review process.
• Serve as liaison between client and sales and/or trading personnel.
• Execute trades, as required
• Maintain an up-to-date log of received checks
• Answer and screen calls/visitors in a pleasant manner.
Benefits
• Competitive pay
• Health insurance
• Dental Insurance
• 401k
Disclaimer
AFIN Family Wealth Management is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Financial Assistant
Primary Location US-IN-Munster
Schedule Full-time
Shift Day Job
Securities and insurance offered through Cetera Investment Services LLC, member FINRA/SIPC. Advisory Services offered through Cetera Investment Advisers LLC. Cetera is under separate ownership from any other named entity.
1220 Kensington Rd, Suite 220, Oak Brook, IL 60523, Ph: 630-686-1463