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Our client is looking for a Desktop Support Technician with a friendly, responsible, can-do attitude! This position is hiring immediately in the Myton, Utah area. This position is an onsite role that is full time Monday through Friday from 8am to 5pm! This position comes with great benefits, paid weekly and with a leading company.
Summary of duties and responsibilities (not comprehensive of all tasks):
Summary of duties and responsibilities (not comprehensive of all tasks):
- Onsite:
- Provides support to end users on a variety of issues
- Identifies, researches, and resolves technical problems for Endpoint devices
- Apply the standard and guidelines for Endpoint strategy – Escalate to level 3 if no definition in place
- Documents, tracks and monitors the problem to ensure a timely resolution thru Service Desk system
- Provide level 1 and 2 IT technical support and advice.
- Provide excellent on-site/remote IT support to internal customers [Customer Satisfaction*]
- Monitor and take ownership of incidents to resolution, providing customer updates as appropriate (Email, Phone, face to face or meetings)
- Configure and deploy PC hardware, office applications, (defined in software matrix) and Endpoint devices (including Desk phone and Mobile phone)
- Installation of business applications
- Rebuild workstations and laptops using our standard image process
- Troubleshooting printer issues
- Promote and follow established procedures [Procedure Documentation* and Knowledge Management*]
- Part of on-call rotation every 4 weeks.
- Communicate with other IT teams on incidents requiring multiple discipline involvement
Salary: $30.00 - $33.00 per hour
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Myton, UT: Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop support: 1 year (Required)
#ZR
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Myton, UT: Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop support: 1 year (Required)
#ZR
Professional Employment Group of CO is a specialized staffing firm comprised of honest, passionate, and well-networked recruiters. We believe that "Great Companies are Built by Great People" and with decades of combined recruiting experience we maintain a tradition of building and sustaining valuable relationships with select employers and candidates. Our people-focused methodology, combined with extensive industry expertise, produces extraordinary success for our clients and candidates alike.
