Maxim Healthcare is hiring for a Field Support Manager to oversee and maintain operational compliance for the Memphis office.
Why Join Maxim:
- Competitive pay, quarterly bonuses, tenured PTO program, company profit sharing, & weekly paychecks
- Health, dental, vision, and life insurance
- 401(k) savings plan with company matching
- Employee discount program; partnered with hundreds of vendors nationwide
- Awards and recognition program
- Opportunity for career advancement
- Comprehensive training and mentorship program
Essential Duties and Responsibilities:
- Establishes and maintains effective channels of communication within the office as well as with clients, caregivers, field staff, team member and corporate partners
- Collaborates with the Business Development, Recruitment, and Clinical team to ensure appropriate and effective operational methods and best practices are used to support the office
- Implements, develops, and oversees best practices, tools, and processes in accordance with company, federal, state, local and accreditation standards
- Oversees caregiver and field staff onboarding experience including orientation, payroll, credentialing, etc.
- Ensures caregivers and field staff meet all requirements prior to providing patient care
- Participates in the Compliance Plan Of Correction (CPOC) process
- Manages team member development, including coaching, training and continuing education
- Oversees medical records management processes in compliance with federal, state and local guidelines or regulations
- Coordinates responses and processing of unemployment and workers’ compensation claims
- Responsible for working with the Revenue Cycle team at headquarters on the collection process and managing accounts receivable, and oversees office payroll and billing processes with accuracy
- Obtains verifications/denials, authorizations for services, and verifications of eligibility for clients
Minimum Requirements:
- Undergraduate degree preferred in Business, Marketing, Management, Communications, Public Relations, Human Resources or Healthcare Administration
- Minimum one year operations or administrative experience in healthcare preferred
- Supervisory experience preferred
- Ability to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skills
- Strong understanding of organizational and financial structure
- Strong interpersonal skills and ability to work in a dynamic, fast paced environment
- Strong organizational skills and attention to detail
- Proficiency with computers, including Microsoft Office
Wage/Salary Information:
$50,000-55,000 /year + annual bonus potential
- Competitive pay & weekly paychecks
- Health, dental, vision, and life insurance
- 401(k) savings plan
- Awards and recognition programs