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Form of work
SalaryField Service Coordinator
Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.
Position Summary
This person would be technical data entry and assist the Field Service Supervisor in all the Service management duties.
Position Responsibilities
- Daily Work Scheduling and Reporting
- Update and Manage open tickets
- Assist with Dispatch and scheduling Technician work
- Review and input Closed Ticket information and inventory movements
- Parts and Inventory
- Assist Technicians and Customers with parts identification and sourcing
- Request Field Parts Shipments
- Create and review Estimates and Invoices
- Organize quarterly field inventory
- Customer Interface
- Build Relationships with all Technicians and Customers
- Work with customers to track and schedule Preventive Maintenance services
- Promote Non-Warranty parts and labor sales
Position Qualifications
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Knowledge of office administration, clerical procedures, and recordkeeping systems
- Proficient with Microsoft Office Suite with the ability to learn new or updated software
- High school diploma required
- At least 2 years of related experience
