Field Operation Officer

Salary : $37,752.00 Annually
Location : TX 79404, TX
Job Type: Full-Time
Job Number: A502-5311
Department: Animal Services
Division: 5311 - Animal Services
Opening Date: 11/25/2023
Closing Date: 12/22/2023 5:00 PM Central
Summary
Enforces city ordinances, state, and federal regulations. Investigates and assists in prosecution in municipal, state, or federal court. Possession of a Basic, Advanced, or Administrative certification(s) from a national or state organization specializing in animal welfare-related issues (e.g Texas Animal Control Association, National Animal Control Association, Human Society of the United States) or ability to obtain certification within one year of hire date.
Must have Open Availability and Provide at least 3 references
Essential Functions

• Respond to public complaints and requests for service received from Police Department, Animal Services dispatch or directly from the public;
• Investigate violations of animal control ordinances and issues warnings or citations as required. Appears in court to testify regarding animal welfare issues;
• Appears in Court to testify regarding animal welfare issues; testifies before appropriate boards, commissions, or courts regarding violations;
• Investigate complaints by interviewing witnesses, animal owners, and complainants; make independent decisions and take appropriate enforcement action if applicable;
• Impound animals running at large or in violation of city ordinances or state law;
• Issue Municipal Court citations to violators; testify in court when needed;
• Maintain detailed records of daily, weekly, and monthly activities using notebook computer and specialized software;
• Educates the public on acceptable standards of animal husbandry required by city ordinance and state and federal laws;
• Euthanize animals following standard operating procedures;
• Work in all areas of Lubbock Animal Services including field, shelter, and administration programs;
• Maintain assigned equipment including, but not limited to, truck or van, animal transport, personal protective equipment, computers, communication equipment, and electronic equipment;
• Enforce and interpret City of Lubbock codes of ordinances, state and federal laws and regulations;
• Dispatch, answer telephone and e-mails, enter data into specialized software as needed;
• Maintain knowledge of safe handling and transporting of livestock, domestic animals, and exotic animals and wildlife;
• Inspect pet shops, pet groomers, and other pet-related facilities for compliance with regulations governing sanitary conditions;
• Maintain detailed audited records regarding euthanasia;
• Perform related duties as required.

Qualifications
Completion of a high school diploma or the equivalent with an additional one year of experience in a public contact position; or any combination of relevant education and experience which provides the following:
Must have Open Availability and Provide at least 3 references
A veterinarian technician certification is preferred. Must obtain Basic Animal Control Officer within 1 year. Must obtain Euthanasia Technician within 6 months.
Valid Current Driver's License
Physical Exam Required
Knowledge and Abilities
Knowledge of:

• Various breeds of dogs, cats, and other domestic and wild animals;
• Animal behavior;
• Basic methods of animal collection;
• Use and care of chemical capture equipment;
• Law enforcement principles and procedures.

Ability to:

• Learn, interpret, and understand laws and regulations governing the humane treatment of animals;
• Learn and develop skills in the humane treatment of animals;
• Perform a variety of animal shelter and Field Operations;
• Provide assistance to law enforcement and emergency personnel in a variety of capacities;
• Communicate clearly and concisely, orally and in writing;
• Accurately observe and remember names, places, incidents, people and animals;
• Establish and maintain cooperative relationships with those contacted in the course of work;
• Perform duties with a significant degree of independence within established guidelines and procedures;
• Exercise sound judgment in evaluating situations and in making decisions
• Follow verbal and written instructions;
• Learn and navigate the city's geography;
• Learn specialized software;
• Utilize computer skills and keyboarding skills;
• Prepare and maintain accurate records;
• Complete with passing grade a State-mandated euthanasia course within one year of employment;
• Complete with a passing grade a Basic Animal Control Officer course offered by Department of State Health Services within one year of employment.

Physical Requirements:

• Frequently lift and carry up to 50 pounds
• Occasionally lift and carry up to 75 pounds.
• Frequently stand and walk during the shift
• Occasionally climb ladders, stairs, and inclined surfaces;
• Push and pull objects in order to place animals into a cage;
• Frequently flex upper trunk foward at the waist and partially at the knees to pick up animals;
• Frequently rotate upper trunk to the right and left while sitting or standing;
• Place arms above, at, and below shoulder height;
• Coordinate eye, hand and foot movement in order to operate a vehicle.

The City of Lubbock provides a comprehensive, cost effective, health and welfare package. To view the employee benefits click