About the Role:
Windstream's team of Field Install and Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Field Install and Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Install and Service Technicians create meaningful connections with customers that create long-term relationships.
What You'll Do:
Install and repair residential and business communications services including telephone, internet, and video.
Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments.
Complete necessary safety training and follow safety standards and regulations.
You will report to the Manager of Local Operations
Do You Have?
Basic technology and math skills
Valid driver's license and safe driving record
Ability to distinguish colors in use of color-coded cable.
Ability to use equipment with maximum load capacity of 275lbs.
Ability to lift up to 50lbs, capable of working aloft.
Ability to successfully complete required safety training.
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
Ability to respond to after hour call-outs.
High School Degree or GED equivalent
Even Better:
Customer service or sale experience.
Certifications or training directly related to the position.
Two-year technical degree in computers or electronics, or the equivalent in work experience.
Our Benefits:
Medical, Dental, Vision Insurance Plans
Identify Theft, Legal, Auto & Home and Pet Insurance
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Company car provided after meeting company set sales requirements
Discounts on select Windstream services
Paid time off
https://windstreambenefits.com/
Windstream CIB Statement
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
WinVets - Veteran Employee Resource Group
WOW - Women Employee Resource Group
WINPRIDE - LGBTQ Employee Resource Group
WBPN - Black Professional Resource Group
WARG - Ability Resource Group
LaFamilia -Hispanic Resource Group
About US:
Windstream Holdings, Inc., is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
** Notice to Internal Applicants: While Windstream will always select the most qualified applicant, internal applicants currently employed by Windstream as a CST II will retain the CST II job title if selected and transfer offer is extended. If you have questions, please consult with the recruiter assigned to this requisition.
IND123
High School Graduate or GED Equivalent required. Two-year technical degree in computers or electronics or the equivalent in work experience desired. This is a safety sensitive position.