Facilities Project Manager

United Building Maintenance Associates, Inc. is a leading provider of Janitorial, Building and Corporate Services in New York, New Jersey, Delaware, and Philadelphia. The primary job responsibility of the Facilities Project Manager will be the management of services provided to a prestigious client in New York City. Day to day job responsibilities shall include:

• Ensure that service delivery is consistent with the highest quality of standards within our organization.
• Ensure fulfillment of contractual obligations, understand client needs and coordinate extra services as required.
• Take appropriate actions/steps to improve customer satisfaction.
• Assure services are being performed within allocated budget which will include review of staff hours, recommend/develop budgets, and inventory control.
• Oversee site supervisors and union staff.
• Recruit staff from local area.
• Train staff in appropriate cleaning skills and cleaning supply handling.
• Be a leader to staff and create a positive, safe work environment.
• Must be willing and able to work flexible hours. Schedule is not limited to standard business hours.

Skills/Abilities

• Administration and Management: Knowledge of business and management principles to provide leadership and coordination of people and resources.
• Customer Service: Knowledge of principles to provide exceptional customer service including assessment of client needs, meeting quality standards for services, and evaluation of customer satisfaction.
• Competent in janitorial processes/procedures.
• Ensure environmental procedures are in accordance with Local, State, Federal and company requirements.
• Computer Skills: Strong literacy in Microsoft Office Suite -- MS Word, Excel, PowerPoint.
• Detail oriented, self-motivated, energetic and a team player.

Qualifications Required

• 5+ years as a Manager in the building service industry specifically in a corporate janitorial environment.
• 5+ years of Supervisory experience with strong background of managing employees in janitorial industry.
• Bilingual: English/Spanish

Education: Bachelor’s Degree or equivalent experience.