Facilitator-Regional Emergency Services Training Center (Restc)/Fire And Rescue Training

Salary: $37,592.00 Annually
Location : Dallas, NC
Job Type: Full-Time Regular Staff
Job Number: 2022-00543
Division: Economic and Workforce Development
Department: Fire and Rescue Training/Fire Protection Tech/Regional Emergency Services Training Ctr
Opening Date: 01/18/2024
SUMMARY
Open Until Filled
Assist the Director of Regional Emergency Services Training Center in scheduling, implementing, and maintaining all classes in Fire and Rescue training programs, as well as other Emergency Services programs as needed. Perform all administrative and clerical support for the program(s). Assist with registration, generate student records, and maintain curriculum and continuing education program files for the College, state approval, and accreditation. Serve as the administrative support for assigned programs, including the processing of appropriate paperwork (contracts, worksheets, rosters, payroll). This is a multi-faceted position working with students, faculty, staff, and the community.
DUTIES AND RESPONSIBILITIES

1. Serve as initial contact person for the department and work as a team member by maintaining excellent customer service and providing information to prospective students and customers.
2. Compose and type correspondence, memorandums, minutes, course documents, handouts, and flyers.
3. Set up and maintain filing system for general information, course information, files for all courses taught, files on each instructor including certifications, and files on each student.
4. Prepare semester instructor contractual agreements and other required paperwork from SACSCOC and accrediting agencies, obtain necessary signatures, and process as appropriate.
5. Assure the security of the NC Fire Commission Certification test and test banks; prepare, certify, secure, and distribute the NC Fire and Rescue Certification test packets.
6. Generate reports and maintain files as required by the NC Fire and Rescue Commission.
7. Evaluate Continuing Education and Fire and Rescue Commission transcripts; process appropriate paperwork required for students to receive their state certification through the Office of the State Fire Marshal.
8. Assist with planning, coordinating, and scheduling advisory board meetings.
9. Assist with arranging room schedules and equipment requests with appropriate campus contacts.
10. Collaborate with appropriate College personnel to ensure CE and Curriculum class registration and paperwork are correct.
11. Produce and maintain annual reports for accreditation and workforce development.
12. Prepare billing statements for continuing education courses and submit them to business office as needed.
13. Requisition supplies, materials, and equipment needed for the programs.
14. Receive telephone calls and emails, serve as receptionist, and provide general information to administration, staff, faculty, students, and public.
15. Prepare and type contracts for Fire and Rescue instructors as well as obtaining signatures; maintain records of hours worked by part-time faculty and prepare information for payroll. Compile class packets for all classes (including contacts, rosters, registration forms, etc.). Forward completed class packets to registrar's office in a timely manner.
16. Maintain a high standard of professional and ethical practice in representing the College.
17. Maintain confidentiality of sensitive and/or confidential information.
18. Demonstrate a thorough knowledge of the field or discipline with continued adherence to professional accountability.
19. Provide a high level of service to customers by establishing and maintaining effective working relationships and partnerships.
20. Accept responsibility for managing situations and problems.
21. Utilize independent judgment in problem solving of complex issues.
22. Work cooperatively with team members and colleagues, contributing positively and constructively to the achievement of team and College objectives.
23. Adhere to the College's policies, procedures, and other established guidelines.
24. Serve on College committees to support the college as a whole.
25. Participate in scheduled Department, Division, and College meetings.
26. Participate in activities that enhance the College's service to students and the community.
27. Perform other duties as assigned, including special projects.

MINIMUM EDUCATION QUALIFICATIONS

• Associate degree required.

MINIMUM EXPERIENCE QUALIFICATIONS

• Accurate recordkeeping skills required.
• Strong organizational skills and the demonstrated ability to handle multiple tasks in a fast-paced environment are required.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) required.
• Working knowledge of operating standard office equipment and related tools and technology required

• A strong work ethic, positive attitude, and the ability to collaborate well with others are required.

PHYSICAL REQUIREMENTS

• Generally, works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.
• Some walking, standing, and bending required, and the ability to lift and maneuver items weighing up to 25 pounds.
• Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
• In addition to regular office hours, position sometimes requires overtime and/or evening hours.

Gaston College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our regular** employees.

• State Health Plan
• Dental Insurance
• Vision Insurance
• Health Care and Dependent Care Flexible Spending Accounts
• Employee Assistance Program
• Additional Supplemental Insurances
• NC State Retirement Plan
• Supplemental Retirement Plans
• Disability Benefits, Long- and Short-Term
• Longevity Pay
• State Employees' Credit Union Eligibility
• Leave (Vacation, Sick, FMLA, Civil and Military, Child/Student Involvement, Education, and Voluntary Shared)
• Paid Holidays
• Educational Advancement Compensation
• Tuition Assistance
• Employee Discount Program

**Please note: Temporary (part-time) employees do not earn benefits.
01
Have you reviewed the job posting, including the salary, for this position?

• Yes
• No

02
Do you have an Associate's Degree from a nationally accredited institution? (Required)

• Yes
• No

03
Do you have accurate recordkeeping skills ? (Required)

• Yes
• No

04
Are you able to frequently stand, walk, bend, lift, and manuever items to 25pounds?(Required)

• Yes
• No

05
Are able to work overtime and/or evening hours as needed? (Required)

• Yes
• No

Required Question