External Manufacturing Operations Lead - Biscuits

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Reporting to the Director of External Manufacturing Operations, the External Manufacturing Operations Lead plays a pivotal role in ensuring service performance, capacity optimization, and continuity of supply throughout the External Manufacturing (EM) network. The role involves overseeing and executing production plans in alignment with schedule compliance metrics, Long Range Plan validation, and ensuring sufficiency within the EM network. This position holds the key responsibility of setting priorities to meet Mondelez demand requirements, conducting performance reviews of external partners, and serving as the primary contact interface and escalation point between Mondelez and External Manufacturing partners.
A key part of this role will be driving the performance within the External Network to ensure our customer needs and the Mondelez International North America's Strategy is delivered while being the single point of contact for assigned sites. This will require working end-to-end to ensure clarity of requirements, transparency of expectations and effective execution across the EM network.
How you will contribute
Long Range Planning (LRP):

• Align with EM and available capacity to support medium and long-term demand plans.
• Collaborate with Mondelez planning and partner with EM to review capacity models, asset availability, and labor requirements.

Production Schedule Execution:

• Lock and execute the production schedule to meet customer needs and service performance commitments (Attainment and CTS).
• Optimize and align plans between MDLZ planning and external partners.

Performance Reviews:

• Report EM weekly and monthly service performance, highlighting key loss drivers.
• Analyze losses and performance opportunities related to service, waste, GE, and review future sufficiency to support future needs.
• Collaborate end-to-end to prioritize and establish action plans, with solid execution driving performance to best-in-class levels.

Prioritization and Issue Resolution:

• Address incremental costs (OT, MOQ), line conflicts, capacity unlocking, alternate production options and mitigate demand fluctuations.

Communication and Stakeholder Management:

• Foster effective communication internally and externally, collaborating with the EM team to review, execute, and update progress and opportunities against the EM Strategy.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Strong operational & manufacturing leadership experience in CPG industry is a must, experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts is highly desirable
• Excellent communication (verbal, written & presentation), coaching, and leadership skills in a team-based environment, including the ability to build and strengthen relationships.
• Strategic capabilities/business acumen
• Drive for results with a sense of urgency
• Managing through ambiguity
• Customer Centric Approach
• Interpersonal skills (ability to influence and inspire others)

More about this role
What you need to know about this position:

• This role will partner with NA Planning, Procurement, Quality, BD, CS&L, EM Finance and R&D to ensure seamless execution of production and to support the needs of our customers. This role will have strong relationships and ways of working with our External Manufacturers as a natural extension of our own internal Supply Chain network.

Education / Certifications:

• Bachelor's or Associate's degree in business, Operations Management, Planning, Logistics or other Related Field or equivalent experience

Job specific requirements:

• 3 years minimum of Plant Operations Leadership Experience in CPG
• Experience in Planning and/or CS&L is highly desirable
• Experience with SAP or equivalent system required

Travel requirements:

• Up to 50%

No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Regular
Manufacturing support
Manufacturing