Job Description
- Part time to full time position. Part time if only involved in managing an apartment complex in Loveland.
- Manage all aspects of an apartment complex in Loveland (50 units) and assist with other properties.
- The right person will be ready to wear many hats:
- Leasing Manager – post available units online, find prospective tenants, give tours, process applications, sign leases, manage leases and renewals.
- Manager – maintain task lists, delegate and follow up, keep files up to date, create new documents and spreadsheets, help evaluate potential vendors, and numerous other responsibilities.
- Office Assistant – answer calls, keep the office organized, manage emails, send letters to tenants, take care of accounts payable, collect and process rents, process work orders, maintain time sheets and invoices, receive packages and orders, communicate with vendors, owner, and accountant.
- Rule Enforcer – be aware of everything that is happening on the property, listen to tenant complaints, talk to those who are breaking rules, provide legal demands, evict troublesome tenants (our tenants are nice, so eviction is a rare task).
- Groundskeeper – perform routine cleaning of the property and vacant units.
- Handyman #2 – aid in painting and minor repairs, assist the Handyman as needed.
- Marketing specialist – capture the complex in a beautiful way, write content for posting available units, create seasonal newsletters, keep the website up to date, manage the Facebook page. Write newsletters. Work remotely with marketing and technology expert in Denver.
- Project Coordinator – keep an updated list of vendors, communicate to determine project timelines and deadlines, manage ongoing project list, be mindful of the budget.
- Designer – provide insight on improvements to the property, put together purchase orders, coordinate with director of property operations on remodeling.
- Tech Support – be an expert in Word, Excel, and Dropbox, handle technical issues with the computer, printer and phone lines, navigate the internet with ease and efficiency.
- Thinker – bring fresh ideas to improve the function and appeal of the company.
- Researcher – Must be adept at finding information.
- Writer – excellent writing skills is a huge plus.
- Professional
- A self-starter
- A fast learner with great intuition
- Assertive when necessary and always friendly
- Willing to document details in a day planner platform
- Working knowledge of computer skills such as Word, Outlook, Excel, Dropbox
- Courteous phone skills and excellent customer service
- Ability to work cooperatively with other employees and vendors
- Able to listen to and solve residential complaints and concerns
- Excellent integrity and ability to maintain confidential information
- Should have positive attitude, yet be able to deal with occasional stress.
- Capable of managing projects
- One-year minimum property management experience
- Holds a degree in business, management, marketing, hospitality or related field or possesses credentials based on experience
- Additional training and mentoring will be provided
- References required
- Be good with technology