Executive Assistant

A little more about Inspiring Young Learners

Inspiring Young Learners began in 2016, as a side hustle and hobby, and over the years has expanded into a 6 figure curriculum company that serves teachers and students in over 121 countries. We now have a team of 7, and are looking to add more incredible and passionate team members. A big part of our company and why we do what we do, comes down to our 5 core values which are:

• Fostering Respect- We respect each other, assuming best intent in every interaction, and we also value and highly respect the cultures of the teachers and students we serve, and bring that into the resources we create.
• Driving Impact- We believe at our core that the work we are doing is making an impact in both the teachers we serve and by opening doors through these students as they learn English.
• Embracing Ownership- Taking ownership means being accountable for our actions and their outcomes. We empower each individual to take initiative, demonstrating responsibility and pride in contributing to our collective success. We don't make room for excuses.
• Cultivating a Growth Mindset-Adopting a growth mindset, we view challenges as opportunities to learn and evolve. We encourage continuous personal and professional development, embracing curiosity and resilience as we strive for constant improvement.
• Championing Collaboration-We believe in the power of teamwork, combining diverse skills and viewpoints to achieve superior results. A culture of collaboration is fostered through open communication, trust, and mutual support, driving innovation and shared achievements.

If after reading all of this, you are thinking, wow this job is my dream job, then we would love to hear from you.

To Apply:

• Fill out the application here: https://forms.clickup.com/8652492/f/881pc-4314/79EVJ7D3M2B1850NTD
• Along with your application, please send us a 2-3 minute brief video sharing about why you are excited for this job and why you would be the perfect addition to our team. Please send your video to hello@inspiringyounglearners.com with the subject line: I'm your next Executive Assistant!

We are looking to fill this position by the middle of April. We will be taking applications over the next week, and then will be in touch to set up interviews.

This position is for 10-15 hours per week with an hourly salary of $25 per hour. You must be available to fulfill most of the job responsibilities during normal business hours.

Role Overview

We are in search of a dynamic and organized Executive Assistant/Customer Success Specialist to work directly in support of our CEO, Beth, as well as enhance our team's effectiveness and to ensure the highest level of satisfaction among our educators and learners. The ideal candidate will be deeply passionate about education and driven by the desire to make a meaningful impact in the educational sector, particularly for ELLs. This role demands excellent communication skills in English, strong organizational abilities, and a keen interest in providing exceptional support and solutions to our customers and our team.

Key Responsibilities:

• Managing primary inbox and providing customer service support as needed (including supporting CEO with incoming and outgoing correspondence)
• Keeping the team on track with consistent scheduling of events and meetings
• Scheduling team meetings and preparing the agenda
• Managing all podcast guesting - scheduling guests for The Equipping ELLs Podcast and pitching Beth as a guest for other podcasts
• Handling school quotes and invoices
• Assist in customer support on Teachers Pay Teachers such as responding to Q and A's, Replying to Comments, Setting up notes to followers
• Handling professional administrative tasks including, but not limited to, reviewing documents, researching projects, coordinating travel, ordering gifts, etc.
• Collaborating with other IYL team members to the extent that is needed to ensure all team members are successful in accomplishing the team's goals
• Supporting other team members when they are on vacation or tight project timelines necessitate it
• Creating, organizing, and updating project plans in project management software
• Working on the backend of the business by creating landing pages, scheduling emails, uploading documents, and other tasks as assigned
• Taking the initiative to learn and become proficient with key tech platforms used (Gmail, Kajabi, ClickUp, Canva, Zapier, Wordpress, Active Campaign, QuickBooks, etc.)

Qualifications

• Experience in education, experience with ESL is a plus!
• Experience in an assistant-type position is a plus
• Exceptional command of the English language, both written and spoken.
• Excellent problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously.
• A proactive, creative thinker that is willing to ask questions to clarify.
• Excellent organizational skills

Skills and Abilities

• Detail-oriented and highly organized
• Strong communication skills
• Thrives with creating a plan and meeting deadlines
• Ability to work independently
• Tech-savvy
• Team player with a positive attitude
• Great at taking feedback and direction
• Goes above and beyond in projects
• A quick learner that will ask questions if directions are unclear

Job Type: Part-time

Pay: From $25.00 per hour

Expected hours: 10 – 15 per week

Work Location: Remote