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SalarySummary:
You play a crucial role in ensuring the efficient maintenance performance of our properties. Operating within established financial guidelines, you will uphold property standards and respond to resident requests promptly and courteously. Your responsibilities include handling resident interactions, resolving maintenance issues, and coordinating various administrative functions in collaboration with the Maintenance Super and Senior Community Manager.
Primary Responsibilities:
- Interact with residents regarding maintenance, set up meetings, document conversations, and follow up until resolution.
- Create and sign off work orders in Voyager.
- Manage turnover tracking calendar and move-in condition follow-up.
- Coordinate sub-contractor and vendor schedules for turnover and project work.
- Attend daily maintenance meetings, assist in preparing staffing and vendor schedules.
- Administer work order, turnover, major replacements, common area cleaning, and landscaping administrative functions.
- Monitor work orders, purchase procedures, and inventory.
- Preserve resident and applicant confidentiality.
Required Skills, Knowledge & Abilities:
- Familiarity with apartment management, maintenance, budgeting, and regulations.
- Strong organizational and customer service skills.
- Highly motivated with the ability to work independently and as a team.
- Proficient in Microsoft Office and Excel.
- Excellent attention to detail.
- Friendly, energetic, with strong interpersonal skills.
- Clear communicator who can relay information clearly to residents and staff.
- Professional demeanor and appearance.
What We're Looking For:
- Excellent Organizational Skills: We need someone who excels in organizing tasks efficiently.
- Working Knowledge of Excel: Proficiency in Excel is essential for this role.
- Clear Communicator: The ideal candidate should be able to convey information clearly to both residents and staff.
Ideal Experience Needed:
- Heavy admin experience.
- Ordering and inventory control expertise.
- Understanding of budgeting processes.
If you are a motivated individual with these skills and experiences, we invite you to apply and join our team!
Job Type: Full-time
Pay: $27.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Lowell, MA: Relocate before starting work (Required)
Work Location: On the road
