Event Supervisor - Pt & Seasonal (Parking) - Evenings & Weekends - $20/Hr

APPLICANTS PLEASE READ:

A few highlights regarding this position:
- This is for the Cardinal Baseball season as well as concerts and conferences.
- This position pays $20.00/per hour.
- It is Seasonal and Part-time.
- It is an OUTDOOR position (will be supervising in a parking garage environment)
- Must have Customer Service experience!
- Must be able to work in a Fast-paced environment.
- Supervisory experience is a plus!!

Applicants must be available to work the St. Louis Cardinal schedule when they are home. Please review schedule online.

Event Supervisors assist with ensuring that our customers have a safe parking experience while attending St. Louis Cardinals baseball games.

Role Summary

Reports to the Manager on Duty on a part-time basis during baseball season only. The Events Supervisor is directly responsible for supervising the day-to-day operations for the assigned shift. This supervisor assists the Manager on Duty in providing an experienced and trained staff during baseball season. Ensures customers are provided with the highest level of service on their shift. Assists the Manager on Duty in maintaining established revenue controls and accountability systems.

Essential Responsibilities

• Schedules employees and ensures appropriate staffing levels per shift in accordance with budget.
• Assists the Manager on Duty in the supervision and evaluation of employee performance, including participation in coaching and discipline where applicable.
• Provides training and support to other hourly staff on procedures related to job responsibilities and may assist employees in their jobs as needed.
• Sets standards for staff by appropriately modeling company policies and norms.
• Coordinates daily activities with his or her manager and transitions responsibilities between shifts.
• Serves as the point person for all customer service inquiries, complaints, incident reports and claims for the shift.
• Ensures facility and employee appearance meets company standards on assigned shift.
• Audits cashier reports and implements all financial and accounting controls on assigned shift.
• Maintains and ensures the company’s cash control policies.
• Ensures all employees have been adequately trained on security and safety processes and procedures.
• Monitor properties for safety and security.
• Remain vigilant for anything unusual or potentially threatening.
• Recognize potentially dangerous situations and respond in the safest and most effective manner.
• Remain available to staff during shift for reports of suspicious activity, security threats and safety concerns and provide assistance and instruction. Report all incidents to the Manager on Duty and Employee Health and Safety/RISK Manager.
• Participate in safety and security training within the market.

Qualifications/Requirements

• High School Diploma or GED.Computer literate; proficiency with MS Word and MS Excel

Proficient in basic math skills commensurate with calculating time and cash equivalents.

Eligibility Requirements

- Must submit your application for employment through www.interparkholdings.com (internal & external) to be considered for this position.

- Must have unrestricted authorization to work in US.

- Must have a valid driver’s license in order to operate company or customer vehicles.

- MUST be willing to comply with pre-employment screening, including but not limited to drug testing, reference verification, and background check.

- Must be willing to submit to a background investigation as part of the selection process.

- Must be willing to work out of and travel between the St. Louis locations on a regular basis.

- Must be able to maintain flexibility in work schedule in order to meet operational needs.

- Must be willing to work schedule: Days, Evenings and Weekends (Schedule will be outlined in more detail if selected for an interview)

- Must be able to walk or move to assist customers in a timely manner; In some cases, must be able to travel up and down parking garage ramps in order to assist customers and garage issues.

Desired Characteristics

• At least 1 year of experience supervising, coaching, and administering disciplinary actions and performance evaluations for non-exempt personnel.
• Excellent oral and written communication skills: conveys professionalism and competence effectively to superiors, peers, staff, customers, and landlords.Excellent time management and multi-tasking skills to succeed in fast-paced environment.

Strong safety knowledge and awareness always using good judgment.

Job Type: Part-time

Pay: $20.00 per hour

Schedule:

• Evening shift
• Every weekend
• Rotating weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Preferred)
• Supervisor: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person