Entry Level Customer Service Representative

Duties and responsibilities of the Customer Service Representative include but are not limited to:

• Answer incoming phone calls
• Communicate with customers via e-mail or phone
• Willingness to gain product/service knowledge
• Enter and sort data on Excel
• Conduct research on customer and vendor histories
• Other office administrative duties upon request
  

Knowledge, Skill and Ability:

• Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment
• Ability to work under tight deadlines
• Strong verbal and written communication skills and attention to detail required
• Strong Customer Service skills
• Working knowledge of MS-Office Suite including MS-Word and MS-Excel
• Ability to learn and adapt to proprietary software applications
• A driver's license is required to make trips to the post office and bank as needed

• Strong Time Management

  
  

  
  

About Us

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.

Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

The Power-Flo Technologies family of companies include United Electric Power, Aetna Electric, Long Island Electrical Distributors, Electric Switchboard Solutions, Misa Plumbing, Axis NJ LLC, Power-Flo Pumps and Systems, US Energy Group, Dittman and Greer, AAI, United-Richter, Twinco, Nassor Electric.