Essential Duties & Responsibilities:
- Foster positive Employee Relations by promoting a culture of open communication, trust, and respect.
- Research, investigate, and resolve employee grievances and mediate disputes.
- Investigate employee complaints, prepare reports, and submit findings and recommendations, as requested by the Director of Human Resources in a fair and timely manner.
- Assist departments in developing departmental human resource policy, standard operating procedures, and other written directives.
- Prepare monthly reports to the Human Resources Director on the status of grievances.
- Provides advice and counsel to supervisors on employee issues as they relate to compliance with regulations and laws.
- Provide guidance and support to managers and employees on various Employee Relations matters, including performance management, disciplinary actions, and termination processes.
Knowledge, Skills & Abilities:
- Demonstrated written and verbal communication skills.
- Effective analytical, problem-resolution, influencing, critical thinking, and decision-making skills.
- Ability to conduct investigations involving employee misconduct, employee complaints, and grievances.
- Ability to analyze facts and prepare clear, concise, and accurate reports.
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