Employee Benefits Customer Service Specialist

Employee Benefits Customer Service Specialist

Employee Benefits Consulting / Brokerage Firm (Health/Dental/Life/Disability) seeks energetic, intelligent and pleasant Customer Service Representative/Administrative Specialist. Employee Benefits experience preferred.

Duties include: eligibility management & tracking, claims assistance, managing phone calls, processing eligibility changes, preparing enrollment materials, pulling reports, and other duties as needed, while maintaining confidentiality and professionalism. Correct spelling, proper written English, professional phone skills and basic arithmetic (add, subtract, divide and apply percentages) are a must and solid knowledge of "Excel" and "Word" is essential.

The right candidate will possess high standards of integrity and ethics, is detail oriented, capable of working with others in a collegial team environment and able to multi-task when deadlines are given.

Job Type: Full-time

Pay: $18.75 - $22.58 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person