Email Marketing, Customer Service, and Content Specialist

About Us: At Nexiuum, we're proud to manage a diverse portfolio of brands that connect with audiences across various industries. As we continue to expand, we're seeking a multifaceted Email Marketing, Customer Service, and Content Specialist to join our dynamic team. This role is perfect for someone who is passionate about creating engaging content across multiple platforms, managing email campaigns, delivering exceptional Customer Service, and contributing to our blog with insightful, industry-leading articles. If you're eager to grow your career in a collaborative, fast-paced environment, and have a knack for storytelling, we want to hear from you!

Key Responsibilities:

• Email Campaign Management: Develop, schedule, and oversee email campaigns for our 5 brands, ensuring engaging and consistent communication through approximately 15 weekly emails.
• Content Creation: Craft compelling email content and blog posts that resonate with our audience, drive action, and build loyalty. Responsible for producing multiple blogs weekly that align with our brands' themes and marketing goals.
• Customer Service: Act as the primary contact for customer inquiries via email, providing timely, accurate, and brand-aligned responses.
• Performance Analysis: Analyze campaign results and blog engagement metrics, identifying trends to inform content and Email Marketing strategies.
• Collaboration: Work closely with the marketing and Content teams to ensure a cohesive strategy across all platforms.
• Process Improvement: Identify and implement strategies to enhance the efficiency and effectiveness of our Email Marketing, Customer Service, and Content creation processes.

Qualifications:

• Exceptional writing, editing, and proofreading skills, with the ability to adapt tone and style across different platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Experience with Email Marketing tools, CRM software (Hubspot), and Content management systems.
• Analytical skills to evaluate content and campaign performance.
• A customer-first approach with experience managing customer inquiries.
• A proactive learner and team player eager to grow within the company.

We Offer:

• A foundational role in a growing company with significant opportunities for advancement.
• A collaborative, innovative work environment where your ideas and contributions are valued.
• Salary between $40,000 and $50,000 depending on qualifications and professional development opportunities.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• American Fork, UT 84003: Relocate before starting work (Required)

Work Location: In person