Ecommerce Warehouse Associate

We believe every individual has the power to create a positive social impact. Goodwill of the San Francisco Bay has numerous opportunities for people who want to make a difference, while building their professional skills. Our organization is rooted in empathy and a driver of the circular economy in the SF Bay. Your professional skills will help to propel a mission driven organization, that cares deeply about people and the planet. We look forward to welcoming you.

JOB SUMMARY

The Ecommerce Associate is a first step in the pathway in Ecommerce for Goodwill SF Bay. The primary responsibility of this role is to evaluate and sort products that have been donated to Goodwill SF Bay and may include material handling and use of warehouse equipment including the opportunity for forklift training. This role reports to an Ecommerce Supervisor and mainly works under one of the following lines of business: fashion, jewelry, recompute, books & media, fulfillment, or collectibles.

RESPONSIBILITIES

• Sort and evaluate products for channel priority
• Uses Quality Control procedures to ensure that every item is received correctly
• Inspect and determine the condition of media items based on customer satisfaction guidelines
• Take photos of items and help to write product listings with detailed, accurate, relevant descriptions for online sale on eBay and shopgoodwill.com
• Move totes, Coops, and/or gaylords for processing and distribution
• Maintain a clean and organized workstation and ensure it is clear of any product by the end of the day
• Report any safety hazards and any loss prevention concerns to supervisor
• Prepare outbound shipments to other lines of business
• Participate in all required training activities to acquire skills on the job
• Meet daily production goals
• Attend and participate in daily huddles
• Perform other duties as assigned

Level: Individual Contributor

Exemption Status: Non-Exempt

Primary Work Location: Oakland Warehouse

Position Type: Full Time

On-Site Requirement: Full Time On Site

Travel Requirements: No travel required

Requirements

QUALIFICATIONS:

• High school diploma or GED or equivalent work experience
• Ability to conduct work on computers
• Able to work with a sense of urgency while maintaining a positive attitude
• Work cooperatively with diverse groups of individuals from a variety of educational, social and economic backgrounds?
• Ability to utilize self-learning systems
• Possess a professional demeanor, poise under pressure with strong attention to detail, and well-developed time management skills
• Respects and has knowledge of cultures, ethnicity, gender, sexual orientations and age groups other than one’s own, able to work effectively with all

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 45 lbs unassisted
• Ability to stand on hard surfaces for an extended period
• Ability to work weekends, nights and/or holidays

Note: Please use percent time spent in these requirements. Totals do not have to add to 100%.

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Goodwill San Francisco Bay’s guiding principle is that everybody deserves a second chance—and everyone deserves access to training, job opportunities, and support to succeed in our economy. We currently operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties. This includes San Francisco, San Mateo, Marin, Alameda, Solano, and Contra Costa.

Many of our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network. Goodwill SF Bay relies on a combination of material and financial donations to support employment services including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing and more. Donating and shopping at Goodwill is good for our planet and the local environment and helps Goodwill SF Bay divert >35 million of pounds from local landfills every year.