Ecommerce Merchandiser / Email Marketing Specialist

Who we are:

Founded in 2001, Super7® is the premier pop-culture design house and producer of lifestyle-oriented collectibles, toys, and apparel based in San Francisco. Led by designer Brian Flynn, Super7® has harnessed the graphics, aesthetics, and energy of his youthful obsession with science fiction, giant monsters, comic books, punk rock, skateboarding, robots, and rebellion to build a unique and innovative business that crosses all categories and is not bound by traditional manufacturing boundaries.

What we are looking for:

Super7 is seeking an experienced e-commerce merchandiser and toy enthusiast to join our expanding e-commerce and marketing team. The role will be responsible for executing product launches, campaigns, promotions, and emails within our e-commerce channel. The ideal candidate is familiar with Shopify, has a development or UX background, and has a passion for e-commerce optimization.

RESPONSIBILITIES

• Manage, optimize, and execute product information and presentation on the super7.com website to achieve marketing & sales goals 
  • Add/Edit products, categorization, status, etc.
  • Manage product availability against inventory levels (ie Pre-order to in-stock, archive, bundles)
  • UGC Requests and management (coordinate with the social team)
• Execute promotion and markdown implementation to align with campaigns and seasonal planning
  • Create promo codes, build campaign collection pages, tag products, etc.
  • Create and maintain evergreen and timely bundles and or upsell integrations
  • Report on performance
• Execute Email Marketing campaigns, audiences, and scheduling (DTC & wholesale)
  • Build, test, and send Klayvio campaign emails and audience segments
  • Manage and optimize automated flows 
• Manage customer reviews & UGC - requests, approvals and tagging
• Support Ecom Manager with site enhancements, updates, and testing as needed
  • Implement SEO and CRO adjustments as needed
• Support daily analysis of web and email performance by category/product/campaign
• Role is part of the E-commerce team and reports to the Director of E-commerce

REQUIREMENTS

• Proficient in E-commerce and Email platforms (Shopify & Klaviyo preferred)
• Comfortable working in HTML, CSS (Liquid and javascript a plus)
• Experience in user experience design a plus
• Experience in performance marketing a plus
• Highly organized and detail-oriented
• Experience with managing multiple delivery schedules
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Comfortable working remotely and across teams
• Comfortable working with creative files
• Role is remote within the US, Hybrid work available in San Francisco, CA