E911 Telecommunicator

ESSENTIAL JOB DUTIES

This position performs responsible technical work dispatching law enforcement, medical, fire, rescue, and other equipment and personnel usually in response to emergency situations; receives, classifies, processes, and dispatches emergency service calls; receives, records, and forwards non-emergency service calls; prepares and maintains computerized and other records and files; dispatches emergency equipment and personnel when and where needed; receives and forwards service requests, complaints, and other calls for County departments; receives and transmits messages by radio and maintains radio log; prepares and maintains public safety computer records; operates radios, telephone, switchboard, alarm systems, recording devices, and computer terminals; types and files reports and records; performs related tasks as required. Position works varying shifts and flexible schedules. Work is performed under the regular supervision of the E-911 Shift Supervisor.

KNOWLEDGE AND SKILL REQUIREMENTS

• General knowledge of the methods of operating the communications system

• General knowledge of radio and teletype procedures

• General knowledge of the geography of the County and location of important buildings

• Ability to type at a reasonable rate of speed accurately

• Ability to speak distinctly

• Ability to solve problems within scope of responsibility

• Ability to deal courteously with the public under stressful conditions

• Ability to establish and maintain effective working relationships with associates and the general public

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent from an appropriately accredited institution OR

• Associate Degree from an appropriately accredited institution OR

• Bachelor’s Degree from an appropriately accredited institution

AND

• Division of Criminal Information (DCI) Modules I, II, & III, Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and CPR Certification with one (1) year of employment

TO APPLY Please submit your application online at www.moorecountync.gov

Job Type: Part-time

Pay: $20.00 - $24.31 per hour

Work Location: In person