Address
Form of workJob Description
As a part of our growth, LKQ is looking for a dedicated Sales Ebay/Internet Rep. The Sales Ebay/Internet Rep will be responsible for selling company products and services via either telephone and/or e-bay internet activity at the branch location. This role would require compliance with established company policies and procedures.
Job Summary:
Responsible for selling company products and services via either telephone and/or e-bay internet activity at the branch location. Coordinates in-house order-filling activity and processing and shipping orders to achieve the Company's objective of excellent customer service.
Essential Job Duties:
• Generates revenue by promoting sales of new and existing products via eBay.
• Assists "walk-in" customers with sales of products and/or services, and responds to questions regarding parts, pricing, services, etc.
• Promotion and research of products to be uploaded on the internet website.
• Provides ongoing customer and technical service on existing orders.
• Processes orders -- performs order entry, and reviews orders for correct handling, pricing, quantities, and shipping data.
• Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
• Maintains inventory levels for stocking and restocking purposes.
• Advises customer on substitution or modification of part when part requested is not available.
• Observe inventory changes to ensure minimum stock levels.
• Sets up special order part numbers that are not regularly stocked in the warehouse.
• Assumes other duties as assigned.
Requirements
Basic Qualifications
Education Experience:
• One to two years of prior telephone sales, internet sales, customer service relations, and/or route sales are required.
Knowledge/Skills/Abilities:
• Must be familiar with the company's products and procedures.
• Must be able to work in cooperation with others.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others and be a team player.
• Must have the flexibility to work variable schedules, including weekends.
• Must be able to convey product information and availability to customers.
• Must possess the ability to deal tactfully with customers.
• Must be organized, motivated, and a self-starter.
• Photography skills are a plus.
MACHINES AND EQUIPMENT:
• Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.
PHYSICAL DEMANDS:
• Must have the ability to work in an environment where frequent interruptions may occur.
• Must be able to work under pressure comfortably.
• May be required to move/lift to 75 pounds
Preferred Qualifications:
• High School graduate or G.E.D. equivalent preferred. College coursework desired. Prior automotive experience and knowledge of automotive parts.
Decision-Making Examples:
• Seek and develop new business
• Establish how to best retain existing customer relationships
• Problem-solve customer service issues
Benefits:
As a part of our growth, LKQ is looking for a dedicated Sales Ebay/Internet Rep. The Sales Ebay/Internet Rep will be responsible for selling company products and services via either telephone and/or e-bay internet activity at the branch location. This role would require compliance with established company policies and procedures.
Job Summary:
Responsible for selling company products and services via either telephone and/or e-bay internet activity at the branch location. Coordinates in-house order-filling activity and processing and shipping orders to achieve the Company's objective of excellent customer service.
Essential Job Duties:
• Generates revenue by promoting sales of new and existing products via eBay.
• Assists "walk-in" customers with sales of products and/or services, and responds to questions regarding parts, pricing, services, etc.
• Promotion and research of products to be uploaded on the internet website.
• Provides ongoing customer and technical service on existing orders.
• Processes orders -- performs order entry, and reviews orders for correct handling, pricing, quantities, and shipping data.
• Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
• Maintains inventory levels for stocking and restocking purposes.
• Advises customer on substitution or modification of part when part requested is not available.
• Observe inventory changes to ensure minimum stock levels.
• Sets up special order part numbers that are not regularly stocked in the warehouse.
• Assumes other duties as assigned.
Requirements
Basic Qualifications
Education Experience:
• One to two years of prior telephone sales, internet sales, customer service relations, and/or route sales are required.
Knowledge/Skills/Abilities:
• Must be familiar with the company's products and procedures.
• Must be able to work in cooperation with others.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others and be a team player.
• Must have the flexibility to work variable schedules, including weekends.
• Must be able to convey product information and availability to customers.
• Must possess the ability to deal tactfully with customers.
• Must be organized, motivated, and a self-starter.
• Photography skills are a plus.
MACHINES AND EQUIPMENT:
• Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.
PHYSICAL DEMANDS:
• Must have the ability to work in an environment where frequent interruptions may occur.
• Must be able to work under pressure comfortably.
• May be required to move/lift to 75 pounds
Preferred Qualifications:
• High School graduate or G.E.D. equivalent preferred. College coursework desired. Prior automotive experience and knowledge of automotive parts.
Decision-Making Examples:
• Seek and develop new business
• Establish how to best retain existing customer relationships
• Problem-solve customer service issues
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
