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Form of workJob Description
About Us
HomeWetBar creates incredible products that our customers love, and other retailers want to sell. We acquired our first customer in 2004, and today we create 250,000+ gifts a year, shipping those directly to the gift recipient for a variety of well-known brands. Located in between downtown OKC and 63rd Street, our modern office is easily accessible from the highway and all of the great restaurants and fun activities that Uptown, the Paseo District, and Downtown OKC offer. Full healthcare, dental, vision, and 401(k) matching plans.
Compensation:$70,000 - $85,000 yearly
Responsibilities:Key Job Responsibilities
- Manages a small year-round staff but large seasonal 24/7 staff
- Manages all order fulfillment, inventory control, and processing aspects of a 32,000 sq ft e-commerce fulfillment and production center plus an additional storage facility
- Practices Six Sigma and/or Lean process improvement methods to improve fulfillment operations
- Directly manages all aspects of WMS system and warehouse technology including interfacing with technology providers and reporting functions
- Implements and enforces proper fulfillment procedures such as demand-based slotting, proper replenishment techniques, etc.
- Establishes, measures, and acts upon KPIs for each department and position
- Develops and implements total Christmas hiring, and staff plans for 24/7 Christmas operations. (approximately ~120 seasonal staff)
- Ensures timely production and shipment of orders, minimizing damage and mis-shipment rates
- Leads hiring effort of fulfillment staff both off-season and on-season
- Conducts job time studies to better optimize fulfillment processes
- Coordinates all fulfillment functions with shipping companies Fedex/UPS/USPS, 3PL, and vendors
- Develops a deep bench of leaders waiting to step into each role as needed
- Conducts data gathering, data analysis, and proactive process implementation and improvement
- Negotiates contracts with vendors
- Identify cost savings opportunities in the operations process and recommend improvements needed to address those costs
- Remedies any unexpected problems that occur that would impede fulfillment from achieving their daily/weekly goals. Including issues with software vendors and third parties
Qualifications
- 7 years experience in order fulfillment
- 5 years experience in WMS systems
- 4 years experience managing a minimum of 40 employees
- Data-driven individual with strong analytical and process design/implementation skills
- Ability to peak plan, hire for, and run multiple shifts
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor’s degree or higher in Business Management, Fulfillment Operations, or related field
- Strong Excel and computer skills
- Natural aptitude for leading people; developing managers and teams
- Hold staff accountable to goals, objectives, and total quality. Including disciplinary when necessary
- Self-motivated and able to own workloads, meet deadlines, and deliver results
A four-time winner of the Metro 50 award, honoring them as one of Oklahoma City's fastest-growing private companies. HomeWetBar has also been recognized nationally as one of the Inc 500/5000 fastest growing companies in America four times and by Newsweek Magazine as the best of the best in e-commerce two years running.
Our secret to success? We have an amazing team that creates incredible products that our customers love, and other retailers want to sell. We acquired our first customer in 2004, and today we create 250,000+ gifts a year, shipping those directly to the gift recipient for a variety of well-known brands.
