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Form of workJob Description
We are seeking a Donor Engagement Assistant with experience working in a Non-profit setting in the greater Pasadena, CA area. Pay ranges from $20-25/hour and is depended upon experience.
Responsibilities:
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Responsibilities:
- Building and maintaining relationships with donors through various means of communication such as emails, phone calls, and personal meetings.
- Understanding donors' interests and motivations, keeping them informed about the organization's activities and impact, and addressing any concerns or questions they may have.
- Developing and implementing communication strategies to engage donors effectively.
- Creating compelling content for newsletters, impact reports, and social media platforms to keep donors updated and connected with the organization's mission and goals
- Ensuring proper stewardship of donor contributions by providing timely and transparent reports on how funds are used
- Demonstrating the impact of donations and expressing gratitude to donors through personalized acknowledgments and recognition
- Planning and executing donor recognition programs and events to acknowledge and appreciate the contributions of donors
- Conducting research to identify potential donors and understand their philanthropic interests and giving capacity
- Analyzing donor data and trends to identify opportunities for Donor Engagement and develop strategies to cultivate relationships with specific donor segments
- Developing and implementing strategies to engage donors at different stages of their relationship with the organization
- Designing donor cultivation plans, donor upgrade strategies, and personalized stewardship approaches to enhance donor loyalty and commitment
- Maintaining accurate and up-to-date donor records in a donor management system or customer relationship management (CRM) software
- Collaborating with other departments or teams within the organization, such as fundraising, marketing, and program staff, to ensure consistent and coordinated Donor Engagement efforts
- Seeking feedback from donors to understand their satisfaction and areas for improvement in Donor Engagement efforts.
- Conducting evaluations and analysis to measure the effectiveness of Donor Engagement strategies and making adjustments as needed.
- Must know Salesforce
- Must have experience working within databases
- Basic computer skills, including experience with Microsoft Office
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
