Job Summary:
As a Dispensary Associate in the Cannabis industry, you will play a crucial role in providing excellent customer service, ensuring compliance with relevant regulations, and contributing to the overall success of the dispensary. Your responsibilities will include assisting customers, maintaining product knowledge, handling transactions, and promoting a positive and safe environment.
Key Responsibilities:
- Greet and assist customers with product selection, inquiries, and purchases.
- Provide accurate information about different cannabis products, including strains, effects, and usage methods.
- Ensure a friendly and welcoming atmosphere for customers.
- Stay informed about the latest cannabis products, strains, and consumption methods.
- Educate customers on the effects, benefits, and potential risks associated with different products.
- Assist customers in finding products that meet their preferences and needs.
- Adhere to all local and state regulations regarding the sale of cannabis products.
- Verify customer identification and ensure compliance with age restrictions.
- Maintain accurate and up-to-date knowledge of relevant laws and regulations.
- Process customer transactions accurately and efficiently.
- Handle cash and electronic payments securely.
- Upsell and cross-sell products based on customer preferences.
- Assist in managing and organizing inventory.
- Monitor product levels and notify management of low stock or popular items.
- Participate in regular inventory audits as required.
- Follow security protocols to ensure a safe and secure environment for customers and staff.
- Report any suspicious activities or incidents to management.
- Adhere to safety guidelines for handling cannabis products.
- Work collaboratively with other Dispensary associates and management.
- Communicate effectively with team members to ensure a smooth and efficient workflow.
- Keep the dispensary clean and organized.
- Ensure that displays and product areas are well-maintained.
Qualifications and Skills:
- High school diploma or equivalent.
- Knowledge of cannabis products, strains, and consumption methods.
- Excellent customer service and communication skills.
- Attention to detail and accuracy in cash handling.
- Ability to work in a fast-paced environment.
- Familiarity with local and state cannabis regulations.
- 21+ Years of age or older
This job description is a general outline of the duties and responsibilities of a Dispensary Associate in the Cannabis industry and may be subject to change based on the needs of the business and compliance with evolving regulations.