Dispensary Associate

Are you passionate about cannabis, customer service, and creating an uplifting experience for our community? Nirvana Dispensary is thrilled to announce that we are expanding our team and currently seeking enthusiastic individuals to join us as Dispensary Associate.

Why Nirvana Dispensary?
At Nirvana, we're not just a cannabis dispensary; we're a lifestyle brand dedicated to providing a haven of well-being and harmony for our customers. If you're looking to be part of a team that values authenticity, quality, and positive energy, Nirvana is the place for you.

The Dispensary Associate is responsible for effectively engaging with “guests” to guide their cannabis purchases – based on their preferences, needs and budget - and providing a best-in-class, satisfying experience to encourage repeat business, retention and loyalty. This position is responsible for ensuring all transactions are accurately and compliantly recorded in point-of-sale and inventory tracking systems. Importantly, this “guest” facing role embodies the company’s mission, values and culture.

Essential Functions and Responsibilities

Sales Responsibilities

• Drives awareness and educate “guests” on their cannabis purchasing journey make informed decisions to their satisfaction. Minimally meets / ideally exceeds daily / weekly / monthly and quarterly sales goals based on a trained strategic selling approach for guest retention and ultimately loyalty
• Demonstrates indepth knowledge of all products, strains and promotions for strategic selling on the retail sales floor
• Processes customer payments via the dispensary’s POS system accurately; ensuring compliance with all transactions.
• Utilizes SOPs, KPIs and best practices to drive and maximize revenues for the business. Strives to be a top performer for the business and their professional growth
• Works with dispensary management to find solutions to potential “guest” concerns and/or issues.
• Assists in fulfilling orders being dispensed to “guests” accurately and on a timely basis.

Operations Responsibilities

• Helps keep the store properly stocked, organized and clean with all products, branded apparel/swag and supplies.
• Possesses an indepth understanding of and ability to consistently execute all retail SOPs, Policies (e.g., attendance, employee purchase and discounts, tips,) and KPIs
• Must work varied days and hours based on the needs of the business
• Performs other operational duties, as assigned.

Inventory Management Responsibilities

• Supports intake, pricing, stocking, returning, and any potential transfer of products.
• Knows and executes inventory SOPs to compliantly maximize current, saleable product and mitigate any potential losses.

Cash Management Responsibilities

• Performs accurate, SOP based cash handling and management
• Promptly identifies any cash variances and determines the cause for any overage/shortage, prior to closing out the register.
• Consistently and accurately reports tips.

Compliance and Safety Responsibilities

• Demonstrates an indepth knowledge and application of NJ regulations and corresponding SOPs

Qualifications

Education and Experience

• High school graduate
• Must be at least 21 years of age
• Retail experience is desirable

Skills

• Impeccable customer service skills
• Personable with strong communication and listening skills
• Collaborative team player
• Strong work ethic
• Learns quickly, when facing potential challenges
• Effective multi-tasker
• High level of integrity and reliability
• Must be able to work nights, weekends and holidays
• Strong attention to detail and accuracy
• Thrives in a fast paced, retail environment and works effectively under pressure.

Computers and Technology

• Proficient computer skills
• Ability to be trained on the use of point of sale, inventory and transaction tracking systems used to facilitate sales and operations.

Work Environment and Physical Demands

• The work environment characteristics and physical demands described here are representative of those an employee encounters, while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into cabinets and displays to show and review product(s). Ability to maintain a stationary sitting or standing position for up to eight hours a day based on business needs and sales volume; and ability to bend and retrieve products from lower shelves. This role also enters information into sales and tracking systems requiring hand dexterity and the ability to visually verify correct product information.
• Subject to a background check, per the NJ regulations

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Mount Laurel, NJ 08054: Relocate before starting work (Required)

Work Location: In person