Dispatch/Office Assistant - Campus Safety

Welcome to Munson's Employment Opportunities.

Munson, located in Utica, NY, is a nationally prominent fine arts center serving diverse audiences through a renowned Museum of Art, the Pratt Munson College of Art and Design, a live performing arts season, and year-round community arts classes. The Institute was founded in 1919 and annually hosts some 600 events where patrons enjoy exhibitions, performances, art classes, and family-oriented activities.

The Museum of Art is one of the nation’s most significant mid-sized art museums, with a top collection of American art. Munson offers more than 100 community art classes and workshops throughout the year, taught by working artists in studios shared by Pratt Munson College of Art and Design.

This Munson program offers students the option of fulfilling their first two years of a BFA in Utica before transitioning to the Pratt Institute in Brooklyn to complete their degree. Live events at Munson include a series of intimate concerts by national acts, a weekly film series, live streaming of the Metropolitan Opera, and the popular summer Arts Festival. Munson is an exceptional convergence of many areas of creative expression that is both a community asset in the Mohawk Valley and an art destination located in the heart of New York with easy travel to Syracuse, Albany, and just a few hours from New York City, Boston, and Montreal.

Munson is committed to community engagement and to diversity, equity, and inclusion. We model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and value collaboration across the organization and within the community. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, gender identity or expression, being or having been victim of domestic violence or stalking, disability, familial status, sexual orientation, pregnancy, national origin, ability, age, veteran status, or any other categories covered by law.

Munson is an Equal Opportunity Employer.

We offer an exceptional benefits package, which includes:

• Medical, dental, and vision insurance for the employee, their spouse/domestic partner, and dependents for qualifying positions
• Generous paid time off including PTO and holidays for qualifying positions
• Sick time
• Participation in Munson TIAA retirement plan after one year of service for qualifying positions
• Other benefits include Employment Assistance Program, Museum of Art Membership with reciprocal admission to other Museums, free School of Art classes for you and your family, and complimentary tickets to world-class performances, films, and children's performances
• As a 501(c)3 tax-exempt organization under the IRS Code, Munson is considered a qualifying employer for Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain non-profit and public employers for full-time employees

The final candidate will be required to complete a post-offer, pre-employment criminal history background check.

Job Summary
The Office of Campus Safety at Munson is accepting applications for a part-time, 20 hour per week position as Dispatch/Office Assistant. The Dispatch Office Assistant performs front office dispatch responsibilities and maintains office files related to Campus Safety functions.

Essential Job Functions

Dispatch

• Promptly receive emergency and non-emergency calls requesting Campus Safety assistance; determine nature, location and priority of the call and dispatch assignments and information to various field units concerning incidents and activities accordingly.

• Coordinate, monitor and engage in radio communications, landline telephones between officers, other personnel and off-campus agencies (fire, police, EMS, facilities, institute staff).

• Maintain communications with patrol officers, Campus Safety-Museum and Maintenance. Track locations, conditions of situations and respond to requests for assistance.

• Document and report incidents, disturbances, complaints, alarms and any irregularities observed in shift logs or other forms as required.

• Prepare and maintain accurate records and logs of all radio transmissions, telephone calls and other inquiries or incidents; post appropriate entries in logs and records reflecting calls received and dispatched. Record building security checks as well as other shift activity. Prepare corresponding reports, inter-office special reports and other confidential information as necessary.

• Assist with training and/or have oversight of officers and student employees when applicable.

• Issue and process parking permits, parking tickets and appeals and other data entry as needed.

• Make sure all appropriate alarms and locks are engaged via the Access Control platform.

  • Exterior door magnetic locks, Intrusion/motion alarms.

• Conduct proper radio checks every HOUR, starting at 0830.

• Continuously check ALL cameras throughout entire shift.

• When applicable, mark down snow contractor’s location(s).

  • Snow plowing campus lots

  • Salting campus lots

• Distribute/retrieve keys/badges and sign out log(s) to maintenance/contractors.

  • Ensure a Campus patrol is accompanying contractors in dorms.

• Complete Key and Equipment Inventory within the first hour of the shift. Report any discrepancies to the shift supervisor immediately.

• Lost and Found/contraband items must be logged, tagged and placed in correct unit(s).

  • Lost and found items are beige tags-placed in filing cabinet in coinciding bin number/letter in radio room.

• Contraband items are red tags-File numbers will match with the coinciding incident report number(s)-placed in cabinet located in the basement.

• Brief oncoming staff of ALL relevant information.

• Perform other duties as assigned.

Office Assistant Duties

• Campus Safety Dispatcher Duties - DAILY

• Filing - DAILY

  • All documents should have a place to be filed.

• Maintain Daily Crime and Fire Logs - Write in any criminal incident and Fire Report by 0900 - DAILY

• Maintain Parking stickers, logs and tickets - DAILY

  • Ensure adequate supplies are available.

  • Ensure all documentation is complete, accurate and properly filed.

  • Remove and file old documents.

• Post all Institute weekly schedules in the Dispatch area and radio room as necessary. Disseminate schedule information to staff and shift supervisors: e-mails, calendars and verbal requests-put documents in the schedule folder. Add notes to white bulletins-DAILY AND WEEKLY

  • Purge all old schedules, e-mails or postings.

  • Check schedules to make sure access rights are granted to student gallery - 14 Cottage-WEEKLY

• Ordering

  • Submit requests for office and First Aid Supplies as needed.

  • Submit requests for Badge supplies including holders, lanyards, printer ribbons and cards.

• Access Control Database maintenance and scheduling.

  • Back-ups - WEEKLY

  • Semester additions and End-of-semester changes.

  • Schedules for unlock and locking based on school schedule.

• Emergency Police Badges scan - WEEKLY

• Badge design and creation.

• Ensure Sign-in sheets are printed - WEEKLY

• Coordinate repairs of equipment.

  • Maintain instructions and operating manuals.

  • Add new manuals, and file the old ones.

  • Ensure all rosters, phone lists, call-in sheets are up to date and accurate - MONTHLY or as necessary

• New Hire processing.

  • Complete reference checks as directed by the CSD or CSAD

• Lost and Found

  • Ensure tags, storage method/location and database is accurate - WEEKLY

  • Dispose of items as necessary after 90 days.

• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Requires high school diploma and 1 to 3 years of job related experience

• Desired: College coursework in criminal justice or related human services discipline, specialized training in security and safety and/or 2 years of experience in a college or institutional setting or police or peace officer experience with certified academy training.

Compensation

• $17.00 to $19.00 per hour for a 20 hour/week workweek.

To Apply
Send your cover letter, resume, and three professional references to hrjobs@munson.art.

For employment application, call: Human Resources 315-797-0000 ext. 2153.

Mailing Address
Munson
Attention: Human Resources
310 Genesee Street
Utica, NY 13502

Human Resources is located at 1212 State St. (corner of State Street and Kirkland Street). Our hours are Monday through Friday, 9:00 am to 5:00 pm. We can be contacted at 315-797-0000, ext. 2108, 2141, or 2153, by fax at 315-797-7509, or by email hrjobs@munson.art.