Dispatcher

About the Dispatcher Position

We're seeking a dependable Dispatcher to join our team as our main contact for emergency and non-emergency calls. From taking down information, transferring messages, or tracking vehicle routes, you'll be responsible for handling a variety of tasks.

Our ideal candidate will have superb multitasking skills along with the ability to make decisions independently. As our goal is to transmit accurate information in a timely manner, you must have excellent oral and written communication skills.

Dispatcher Responsibilities

• Answer emergency and non-emergency calls
• Document important information
• Prioritize calls by urgency level
• Proactively attempt to solve problems, suggesting solutions to the best of your ability
• Dispatch necessary resources to locations as needed
• Supervise units in the field to assist in prioritizing their daily schedules
• Keep up-to-date call logs, records, and any other appropriate documentation

Dispatcher Requirements

• High school diploma or GED preferred
• [1-2] years experience in a similar role
• Knowledge of emergency protocol
• Superb communication skills
• Strong ability to multitask
• Excellent organizational and time-management skills
• Above-average typing skills