Room Service Dispatcher - Park Mgm

The SHOW comes alive at MGM Resorts International

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

It is the primary responsibility of the Room Service Dispatcher to expedite distribution of Room Service amenities, and all orders to food servers in a timely manner. Must keep a clean workstation and ensure guest satisfaction.

THE DAY-TO-DAY:

• Efficiently distribute orders to Food Servers and coordinate with kitchen staff for timely preparation and pickup via Micros computer system
• Handle incoming calls in a professional manner, taking orders and addressing inquiries promptly and courteously
• Maintain detailed logs of food service runs for payroll and budgeting purposes, ensuring accuracy and completeness at the end of each shift
• Provide expedited service to guests in emergency situations, demonstrating empathy and problem-solving skills
• Address guest inquiries with courtesy and accuracy, informing them of delivery times when necessary
• Foster positive working relationships with Food Servers, Runners, Bus Persons, and other team members to ensure smooth operations
• Adhere to safety and sanitation standards at all times to maintain a clean and safe work environment
• Perform other job-related duties as requested

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays
• High School Diploma, GED, or equivalent experience
• Two (2) years of prior relevant experience

THE IDEAL CANDIDATE:

• Six (6) months cashier/order taking experience
• One (1) year customer service experience
• Enjoys helping others and likes to make a good impression
• Can handle multiple tasks at one time

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

Job Type: Part-time

Pay: From $21.17 per hour

Expected hours: 1 – 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Las Vegas, NV 89109: Relocate before starting work (Required)

Work Location: In person