Job Description
The ideal candidate for this position will possess the skills to perform the following duties:
* Confirm all reservations for the following day.
*Available Wednesday to Saturday, 10:00PM - 8:00AM
* Maintain reservations on the grid to ensure on-time pickups. Change status for live trips.
*Schedule the grid for the next day and assign work to drivers and vehicles.
* Must be able to multitask and be quick at making decisions.
* Answer multiple calls from drivers and affiliates while maintaining on-time service and managing the grid.
* Check that all charges have been done before assigning trips.
* Highlight signing areas on reservation paperwork if printed out for signatures if the transactions require it.
* Print and file paperwork for chauffeurs.
* Draft end of shift report.
Customer Service: 1 year (Preferred)