Dispatcher For Cdl Drivers

Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors and communities.

• Benefits Start Day one!
• Full Time
• 1st Shift/2nd Shift/3rd Shift rotating schedule
• Starting pay rate $20/hr

As a CDL Dispatcher with the C&S Family of Companies, you serve as the primary point of contact for a group of professional drivers (primarily Class A CDL holders). This role is responsible for dispatching loads and ensuring the drivers are set up for success- communicating special instructions for each assignment, assigning the correct equipment, and providing coordination as needed. The dispatcher is tasked with executing the day's workload and informing the correct stakeholders (internal and external) of any deviations from the plan. Additionally, this role plays a vital role in creating a culture of safety and in prompt issue resolution- removing obstacles and informing leadership of issues raised/created by drivers or customers.

You Will Contribute By:

• Review the routing and scheduling plan for the shift to ensure all assignments are covered. Dispatch routes and relay information, instructions, and/or messages to drivers. Ensure every driver has what they need to be successful for the day. If loads are uncovered, work with the team to develop a coverage plan, and communicate accordingly.
• Utilize appropriate channels to clearly communicate information pertaining to daily transportation operations. Issues may include, but are not limited to: delivery time/plan adjustments, missing products, hours of service issues, safety incidents, etc. Update customer portal when applicable
• Engage with the driver workforce. Help site leadership create a best-in-class work environment. Promptly escalate issues to management and offer solutions on how to resolve them.
• Responsible for updating the dispatch system to ensure the accuracy of information. When a driver returns, complete a debrief process to see how the driver's day went, review paperwork, and make system updates as needed.
• Answer phones in a professional manner- troubleshoot and escalate when necessary.
• Complete daily safety observations ensuring transportation associates are utilizing preferred work practices.
• Ensure drivers are compliant with DOT regulations regarding Hours of Service.

Environment

• Office: Office Temperature (65F to 75F)

Skills

• CDL, General computing ability, Knowledge of OSHA and DOT regulations, Bi-Lingual English/Spanish (Preferred)
• Ability to multi-task, Interpersonal skills, Communication (written and oral), Telephone etiquette.

Years Of Experience

• 2-5: Experience in a high-paced and dynamic environment, Transportation Dispatching in a DOT role experience is preferred.

We offer:

• Paid training
• Weekly Pay
• Benefits (medical, dental, vision, company-matched 401k)
• PTO and Holiday Pay offered
• Career Progression Opportunities
• Employee Health & Wellness program
• Employee Discounts / Purchasing programs
• Employee Assistance Program

Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters.

C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

The Fine Print

This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person