Director, Strategy - Multiple Open Positions

We’re Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you’re our next Media Planner, helping us to deliver game-changing campaigns for consumers & HCPs.

Read on to learn more about what qualities we’re looking for in a new member of the crew and why you’re gonna dig working with us.

How you’ll strengthen the team:

Our team is looking for someone who demonstrates a strong work ethic, exceptional analytical skills, and a knack for converting insights into creative, actionable recommendations for our clients. Beyond that, here’s how you’ll make your mark:

• Developing strong client relationships as a key strategic and business partner
• Guiding the strategic direction with internal and external teams in relation to our clients’ brand development and marketing approach
• Gain a deep, holistic and evolving understanding of our client’s business objectives, challenges, threats and opportunities – including forward looking awareness of emerging competitive threats
• Developing a nuanced understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey
• Understanding and advocating for Heartbeat’s full suite of strategic offerings
• Formulating strategic recommendations ranging from brand positioning, marketing strategy and digital engagement strategy, and being able to communicate them clearly and effectively
• Developing POVs for our colleagues and clients around business-critical issues and trends
• Developing inspiring creative and execution briefs

How you’ll grow with us:

Director, Strategy is where you’ll start, but we’re always planning for where you’ll go. Strategy Directors are all expected to hone skills that will help build on their careers. Those skills include:

• Facilitating internal brainstorms and client workshops
• Identifying and pursuing organic growth opportunities within existing clients
• Partnering with clients on market research activities
• Overseeing development of measurement plans and developing meaningful or noteworthy insights based on both qualitative and quantitative analysis
• Contributing to the development of junior team members
• Managing complex projects independently and successfully
• Seamlessly collaborating with other departments, identifying opportunities for efficiencies in working relationships and cross-departmental processes and hand-offs (e.g. Creative, Client Services, Media, Production, and Technology)

What you’re bringing with you:

Across 7+ years of experience, you know what it takes to slay Strategy. These are the core skills you’ve totally nailed:

• Experience in strategy at a creative agency and/or consulting
• Experience in healthcare marketing, including both HCP and consumer
• Superb and persuasive communications skills, both written and verbal
• Strong analytical/logical thinking
• Able to simplify and clarify complex concepts
• Structured problem solving approach to address complex strategic/management issues
• Excellent analytical skills
• Ability to become deeply immersed in our clients’ business on both a commercial and clinical/scientific level
• Ability to develop strong client relationships and trust based on deep immersion in their business
• Familiarity with relevant digital channels (e.g., web, mobile, CRM, social media, search)

Hell yes, I want to do all of that. But tell me more about Heartbeat…

Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4-time “Best Place to Work” by AdAge and MM+M and a “Diversity & Inclusion Champion” by MedAdNews.

We care about three big things:

1. Empowering Challenger Brands
We work with marketers who have big mountains to climb and the ambition to make it happen. As their sherpa and sidekicks, we must relentlessly deliver on our core values: insightful, inventive, and courageous.

2. Being the Best Place You’ll Ever Work

This isn’t all pool tables and Bagel Fridays — it’s about giving you the support to do and be your best. Examples include the ability to work wherever (forever), unlimited PTO, and self-care stipends. We also love to let loose, whether through selfie scavenger hunts or bouts of companywide bingo that would shock even the rowdiest retirement communities.

3. Fostering a Diverse & Caring Community

We’re the most diverse agency in healthcare, by design. No matter your story, you’ll find representation and amplification — through our affinity groups, cultural celebrations, and unwavering support no matter what society throws at us. We’re proud to say that you can be anything you want at Heartbeat (as long as it’s not an a**hole).

There’s a reason 1/3 of Heartbeaters have been here for 4+ years and we have a 90% retention rate. We hope you’ll experience it for yourself.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Heartbeat is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcompliance_usms@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $121,000-204,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/1/2024.