Address
Form of workOur Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director, Product Management Small Business
The Solution Architect team is responsible for driving Mastercard share growth, influence, and revenue by creating compelling data-driven, scalable needs-based solutions to new and existing customers by tapping Mastercard's extensive toolbox of product and service offerings. Product Architects have a deep understanding of Mastercard Product, Innovation, Services and Marketing strategies. They play a critical role in ensuring relevancy and driving differentiation within the issuer and merchant community resulting in better relationships, market share and revenue.
This architect position will be responsible for supporting the Small business Segment team with advancing Mastercard Small Business efforts throughout the United States and Canada. Including providing thought leadership internally and externally with customers and partners, significantly advancing sales opportunities in partnership with account and business development teams. Knowledge of the community institution and credit unions segment is a plus.
ROLE
• Reports to the Vice President, Solutions Architect, NAM
• Aligns with the SVP, Small Business (NAM), Small business segment team, and account teams for Mastercard's partners
• Focuses on opportunities that drive preference for Mastercard and enable our solutions through these partners
• Acts as the resident expert on MasterCard products, benefits, and solutions for Small Business customer interactions
• Collaborates with the U.S. account teams to identify customer needs and opportunities within the Small Business segment; recommends needs-based solutions in coordination with Product, Innovation, Services and Marketing
• Drives and delivers (often data-driven) thought leadership around a variety of topics top-of-mind for key customers
• Supports RFP responses for Small Business opportunities across all segments at Mastercard (issuers, processors, acquirers etc)
• Solutions across the Mastercard toolbox, knitting together assets in bundles that can be readily deployed to address key customer "pain points"
• "Rinses and repeats" successful solutions and sales approaches
• Provides informal "voice of the customer" input to inform internal Product, Innovation, Services and Marketing stakeholders
• Is measured by similar KPIs to the account teams: Revenue, GDV, and Share
ALL ABOUT YOU
• Understand the payments ecosystem including economics and operations
• Familiar with one or more of the following Mastercard areas:
• Credit Union or Community institution or Small business segment
• Product (Small Business, Credit, Debit, Prepaid)
• Digital Solutions (MDES, Push Provisioning, Digital Wallets, UX journeys)
• Innovation (Mastercard Labs)
• Services (Loyalty Solutions, Consulting, Information Solutions, Managed Services, Fraud and Security), and
• Marketing (Priceless Platforms)
• Demonstrated ability to analyze both quantitative and qualitative data, and derive meaningful implications and recommendations from said data
• Excellent storyteller with strong presentation skills who operates with a needs-based customer-centric approach
• Demonstrated ability to work well collaboratively, including the ability to rally and gain backing from matrixed internal stakeholders
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
New York City, New York: $178,000 - $284,000 USD
O'Fallon, Missouri: $148,000 - $237,000 USD
Purchase, New York: $170,000 - $273,000 USD
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director, Product Management Small Business
The Solution Architect team is responsible for driving Mastercard share growth, influence, and revenue by creating compelling data-driven, scalable needs-based solutions to new and existing customers by tapping Mastercard's extensive toolbox of product and service offerings. Product Architects have a deep understanding of Mastercard Product, Innovation, Services and Marketing strategies. They play a critical role in ensuring relevancy and driving differentiation within the issuer and merchant community resulting in better relationships, market share and revenue.
This architect position will be responsible for supporting the Small business Segment team with advancing Mastercard Small Business efforts throughout the United States and Canada. Including providing thought leadership internally and externally with customers and partners, significantly advancing sales opportunities in partnership with account and business development teams. Knowledge of the community institution and credit unions segment is a plus.
ROLE
• Reports to the Vice President, Solutions Architect, NAM
• Aligns with the SVP, Small Business (NAM), Small business segment team, and account teams for Mastercard's partners
• Focuses on opportunities that drive preference for Mastercard and enable our solutions through these partners
• Acts as the resident expert on MasterCard products, benefits, and solutions for Small Business customer interactions
• Collaborates with the U.S. account teams to identify customer needs and opportunities within the Small Business segment; recommends needs-based solutions in coordination with Product, Innovation, Services and Marketing
• Drives and delivers (often data-driven) thought leadership around a variety of topics top-of-mind for key customers
• Supports RFP responses for Small Business opportunities across all segments at Mastercard (issuers, processors, acquirers etc)
• Solutions across the Mastercard toolbox, knitting together assets in bundles that can be readily deployed to address key customer "pain points"
• "Rinses and repeats" successful solutions and sales approaches
• Provides informal "voice of the customer" input to inform internal Product, Innovation, Services and Marketing stakeholders
• Is measured by similar KPIs to the account teams: Revenue, GDV, and Share
ALL ABOUT YOU
• Understand the payments ecosystem including economics and operations
• Familiar with one or more of the following Mastercard areas:
• Credit Union or Community institution or Small business segment
• Product (Small Business, Credit, Debit, Prepaid)
• Digital Solutions (MDES, Push Provisioning, Digital Wallets, UX journeys)
• Innovation (Mastercard Labs)
• Services (Loyalty Solutions, Consulting, Information Solutions, Managed Services, Fraud and Security), and
• Marketing (Priceless Platforms)
• Demonstrated ability to analyze both quantitative and qualitative data, and derive meaningful implications and recommendations from said data
• Excellent storyteller with strong presentation skills who operates with a needs-based customer-centric approach
• Demonstrated ability to work well collaboratively, including the ability to rally and gain backing from matrixed internal stakeholders
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
New York City, New York: $178,000 - $284,000 USD
O'Fallon, Missouri: $148,000 - $237,000 USD
Purchase, New York: $170,000 - $273,000 USD
