Director Of Quality

JOB SUMMARY:

The Director of Quality is responsible to the VP of Operations for the management of Airside MRO’s Quality Assurance/Quality Control departments. This includes compliance with all the applicable CFRs, customer requirements, and the company’s own policies and procedures.

REPORTS TO:

The Director of Quality reports directly to the VP of Operations

SUPERVISORY RESPONSIBILITIES:

• Directs and oversees the Quality Control Department, Quality Assurance, and Training Program Manager.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

DUTIES/RESPONSIBILITIES:

• Follow all Federal, Airside MRO, and OSHA regulations where applicable.
• Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
• Collaborates with management and senior staff across production departments and roles to draft acceptable quality standards.
• Develops and implements quality standard testing and evaluation processes.
• Facilitates communication among production divisions and management.
• Assesses test results and approves recommended changes.
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
• Conducts random inspections and quality control checks.
• Periodically reports status of Quality control and operations to executive leadership and, when required, regulatory agencies.
• Performs other related duties as assigned.

QUALITY ASSURANCE RESPONSIBILITIES:

• Familiar with all regulations regarding the operation of an FAA Repair Station: 14 CFR Part 145, 121, 39, 43, 65, etc.
• Maintain all stamp/manager/inspector rosters along with employee summaries
• Maintain all process manuals: RSQCM, Training Manual (in partnership with Training Program Manager), EASA Supplement, C.A.S.E. procedures manuals.
• Perform internal audits as described in AIRSIDE’s process manuals: EASA Supplement, C.A.S.E. procedures manuals, perform follow-ups/draft and complete corrective actions if necessary, Identify trends in deficiencies in the shop to institute new policies and/or training programs.
• Serve as representative/liaison to FAA PMI and Customer quality reps for audits/inspections and perform all corrective action investigations with help from VP of Operations because of those audits/inspections
• Research new subcontractors for the many special processes involved in maintenance. Perform on-site or mail in audits of those subcontractors to meet FAA/EASA and AIRSIDE RSQCM procedures.
• Assist the Director of Engineering to ensure all calibrated tooling is accounted for and current with calibration dates
• Assist Training Program Manager to ensure all employee initial/recurrent training is complete and current.
• Oversee all activities in Airside’s NDT shop: Coordinate written procedures with Airside’s Level III inspector, coordinate visual acuity and annual NDT audits with Level III inspector, and Maintain/coordinate revisions to all procedure manuals as prescribed by ASTM standards.

QUALITY CONTROL RESPONSIBILITIES:

• Oversee AIRSIDE’s capabilities list per approved OP-Spec Ratings (perform evaluations on incoming new articles)
• Ability to research all technical data needed for items not yet on AIRSIDE’s capabilities list alongside the Chief Inspector
• Train/mentor new inspectors in the Quality Control Department
• Assist the Chief Inspector on performing warranty inspections/dispositions
• Ensure mechanics are performing maintenance per proper OEM tech data and AIRSIDE’s RSQCM, CASE, and EASA manuals.
• Ensure all special tooling is available to perform maintenance.
• Able to perform the following inspections:
• Incoming/preliminary – articles received from customers for maintenance
• In-process – during various processes of maintenance
• Receiving – articles received from AIRSIDE’s vendors after a special process
• Receiving – articles/raw materials received in stores department
• Final – after completion of work scope
• Return-to-service – returning articles to service with FAA 8130-3
• Familiar with procedures as written in FAA Order 8130.21 and any revisions thereof
• Familiar with procedures of component maintenance:
• Structural Repair Manuals
• Component Maintenance Manuals
• Aircraft/Component Drawings
• Standard Practices Manuals/SOPM’s
• Composite Material procedures

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills with the ability to train staff.
• Thorough understanding of Quality control standards and methodologies.
• Thorough understanding of manufacturing and production in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Thorough understanding of 14 CFR Part-145 Repair Station operations

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required
• A&P license preferred required
• Part 145 Repair Station experience preferred

PHYSICAL REQUIREMENTS:

• Must be able to stand, lie, and kneel in awkward positions and spaces
• Must be able to lift and pull objects weighing up to 25 pounds at a time
• Must have visual acuity to inspect equipment and identify defects