Director Of Operations/ Deputy Coo

Job Summary:

Bellevue Hospital is seeking a dynamic and experienced professional to join our leadership team as the Deputy COO. As Deputy COO, you will play a pivotal role in assisting the COO in achieving strategic goals, optimizing operations, and enhancing the overall performance of our hospital. This position requires a strategic thinker with a strong healthcare background, excellent communication skills, and the ability to lead and collaborate effectively across departments.

The right person for this role will have worked as the strategic partner to either the CEO or COO or a strategic experienced Director of Operations within a hospital setting. We are looking for someone who has a track record of being able to implement new processes, see things broadly and come up with innovative solutions to problems while being able to work autonomously.

Key Responsibilities:

Strategic Advisor:

· Act as strategic advisor to the Hospital COO.

· Ensures that business development strategies align with strategic priorities of the facility’s overall growth and program development goals.

· Analyze current operational processes and performance, recommending solutions for improvement where necessary

Operational Excellence:

· Analyze hospital operations and ancillary department performance to identify areas for improvement.

· Develop and implement strategic plans and initiatives to optimize efficiency, quality of care, and patient satisfaction.

· Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.

Cross-Functional Collaboration:

· Foster collaboration and coordination across hospital departments to ensure alignment with organizational objectives.

· Work closely with department heads to execute strategic plans and resolve operational challenges.

· Ensures staff productivity benchmarks and quality measures are achieved. Develops remediation plans as needed.

· Promotes staff professionalism and performance with coaching, training, modeling behavior and feedback.

Data Analysis and Reporting:

· Develop executive dashboards to assess practice operations efficiency, revenue cycle, and quality metrics.

· Utilize source data to identify trends and patterns for analysis and actions.

Project Management:

· Oversee special projects and initiatives related to hospital operations, including process improvement, facility expansion, and quality improvement programs.

Communication and Liaison:

· Serve as a liaison between the COO and various hospital stakeholders, including executive leadership, medical staff, and external partners. Facilitate effective communication to ensure alignment with strategic goals.

Policy Development:

· Assist in the development, review, and implementation of hospital policies and procedures to ensure compliance with regulatory requirements and industry best practices.

Resource Allocation:

· Collaborate with the COO to allocate resources effectively, including budget planning, staffing, and capital investments, to support strategic priorities.

Professional Development:

· Stay current with industry trends, best practices, and healthcare regulations.

· Continuously enhance professional knowledge and skills to effectively serve as strategic partner.

Qualifications:

● Master's degree in healthcare administration, business administration, or a related field. A Doctorate or MBA is a plus.

● Minimum of 10 years of progressive leadership experience in healthcare administration, with a strong understanding of hospital operations and ancillary services.

● Exceptional analytical, problem-solving, and strategic planning skills.

● Excellent interpersonal and communication skills, with the ability to build relationships and positively influence stakeholders.

● Proven project management and change management experience.

● Strong leadership qualities, including the ability to lead cross-functional teams and drive results.

● Must be able to create and deliver high level communication presentations for senior leadership and other organizational stakeholders.

● Strong working knowledge of healthcare regulations, compliance, and quality improvement methodologies.

● Demonstrated commitment to patient-centered care and quality outcomes.

Job Type: Full-time

Pay: $150,000.00 - $160,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• Have you worked as a strategic partner for a CEO or COO within a Healthcare setting?
• Have you implemented a new operational process from start to finish?
• How many years of strategic planning and operation do you have?

Ability to Relocate:

• New York, NY 10016: Relocate before starting work (Required)

Work Location: In person