Director of Facilities Maintenance

Carrols Corporation (NASDAQ: TAST) headquartered in Syracuse, NY is one of the largest restaurant franchisees in the United States. Founded over 60 years ago, Carrols began acquiring BURGER KING restaurants in 1976 and POPEYES restaurants in 2019 and is the largest BURGER KING franchisee in the US today. Presently, Carrols owns and operates over 1,000 BURGER KING restaurants and over 65 POPEYES restaurants across 23 states. Carrols Restaurant Group became a public company on December 15, 2006, and currently employs over 30,000 people.

At Carrols, a job is never just a job. It's a career.  We are excited to search and bring on a new team member in our Corporate Construction department and we are currently recruiting for aDirector of Facilities Maintenanceto join our team. 

This Director, Facilities Maintenanceposition is responsible for facility maintenance, repairs, capital projects, contracted services and associated budget management for nearly 1000+ Carrols Restaurants. The scope of this position includes but is not limited to leading three functional groups: Facilities Repairs, Facilities Capital Improvements, and Contracted Services. This includes but is not limited to all major and minor repairs, i.e., HVAC systems (repair and replacement), electrical systems, plumbing systems, warranty management, remediation and remodeling store components and managing chain wide programs including, landscaping and parking lot maintenance, and preventive maintenance. The position also leads the development and implementation of new solutions that are focused on making the stores easier to operate and less expensive to maintain.

Summary of Key Job Responsibilities:

• Work closely with R&M Manager and dispatchers to ensure R&M tasks are being handled efficiently.
• Create functional strategies and objectives to develop budgets/policies/procedures to support Carrols FM infrastructure.
• Management of the R&M budget
• Seek stakeholder feedbacks to improve overall delivery of R&M to Carrols restaurants.
• Work with Carrols stakeholders to procure and select FM (CMMS) app that will enable Carrols to implement a world class FM organization.
• Provide clear dashboard of R&M dispatches and completed tasks to each Region Director.
• Provide and present a monthly R&M cost summaries working with finance team.
• Establish KPI's to reduce R&M budget each year as efficiencies improve.
• Communicate bi-annual status of Preventative Maintenance checklist by each region.
• Identify and implement cost savings or VE opportunities for value add.
• Periodic reviews with R&M Manager to review exceptions report (non-common dispatches) for resolution.
• Conferring with R&M Manager and/or customers to resolve problems, requests for services or equipment.
• Implement bulk inventory by each service tech to site specific allocation.
• Reduce bulk inventory in each service techs truck to just in time procurement concept.
• Interact and follow-up with vendors for supplies and materials needed to complete the repairs. Communicate to other stakeholders as required.
• Work with R&M Manager to solicit and submit region specific 3rd party contractors.
• Work with R&M Manager to validate and approve ST and FMO KPI's.

Requirements & Qualifications:

• Minimum of a bachelor's degree in engineering or Facility Management
• Minimum of 5 years' experience as Facilities Director
• Strong knowledge of maintenance systems and industry standard CMMS apps.
• Strong knowledge of QSR/Retail laws and regulations.
• Strong experience working with MS Office- Excel
• Excellent verbal and written communication skills.

The salary range for this position is $100,000 to $150,000 per year depending on experience. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.