Director of Facilities Maintenance

As Director of Facilities Maintenance, you will supervise, coordinate, and participate in activities of the Facilities Maintenance Department including directing, training, and scheduling all team members to achieve a productive maintenance crew. You will directly work with team members on maintenance projects, duties, and initiatives by performing the duties below.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Responsible for supervising all Facilities Maintenance staff: recruiting, training, mentoring, assigning and directing work, evaluating performance, addressing concerns and resolving problems.
• Maintain a preventative maintenance schedule and conduct inspections to coordinate the maintenance and repair of assigned facilities and physical assets.
• Oversee all major capital improvements, renovations, and repairs, including developing project plans, requests for proposal, obtaining state and local permits, and managing projects to successful completion.
• Ensure staff maintains a comprehensive knowledge of the day-to-day operational aspects of aquatic facilities, including pool maintenance, water quality, equipment maintenance, and scheduling.
• Oversee general maintenance and minor repairs with facility lighting, plumbing, electrical, carpentry and HVAC.
• Examine facilities on a regular basis for needed repairs and maintenance.
• Create and maintain a system of digital work orders for maintenance and other related needs.
• Develop and manage maintenance budgets, ensuring cost-effective allocation of resources while maintaining high service standards.
• Identify opportunities for cost savings, process efficiencies, and vendor negotiations.
• Coordinate projects with multiple programs, directors, and managers simultaneously.
• Ensure all maintenance activities and procedures follow relevant regulations and safety standards.
• Process and submit monthly expenses and budget data timely per company policies and internal business controls.
• Establish and maintain positive working relationships with coworkers, members, outside contractors and community organizations.
• Contribute as a member of the management team, participate in management meetings, collaborate on problem-solving and provide ideas for growth and areas of improvement.
• Oversee the tests, scheduled inspections and maintains proper documentation on the fire protection system.
• Maintain records and prepare reports on costs of work done, materials used, and labor expenses.
• Prepare and submit regular and time and labor reports to Finance Department.
• Oversee staff scheduling and payroll to ensure appropriate coverage and accurate compensation of staff.
• Perform other job functions as necessary to ensure company goals and guest expectations are met.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associates degree or higher in Facilities Management, Engineering, Construction, or related field.
• Minimum of five years prior management experience in property management, hotels or vacation rentals.
• Ability to communicate effectively and build rapport with property owners, guests, associates and vendors.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
• Proficiency with Microsoft Office Suite and other relevant software tools.
• Strong knowledge of building systems, maintenance best practices, and regulatory compliance.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and inspire a diverse team of maintenance professionals.
• Proficiency in budgeting, resource allocation, and vendor management.
• Problem-solving mindset with the ability to make strategic decisions under pressure

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate is regularly required to stand, walk, sit, use hands, and reach with hands and arms.
• The associate is occasionally required to stoop, kneel, crouch or crawl, sit, and climb or balance. The associate must occasionally lift and/or move up to 30 pounds.
• Must be able to withstand working a variety of weather conditions consistent with Western North Carolina.

What We Offer:

Benefits include health insurance, dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, 401k with company match, associate discounts and access to facility amenities.